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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,309.99

Customer reviews

Rating 4.3 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the 36" BESPOKE Smart Wall Mount Hood for its beautiful design and sleek appearance. Many appreciate the quiet noise level and overall amazing looks of the product. Several customers feel that the quality of this range hood is the best in its class. There are no negative comments available for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 45 reviews
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this piece fits perfectly on my kitchen. It looks amazing and works perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart hood. Ecstatically very pleasant, yet works very well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Zero stars isnt an option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been doing a kitchen remodel and just got to unboxing the rangehood. The box was poorly packaged and dented. Tried to reach out to support which got me absolutely nowhere besides excessive hold time. Not my first hassle with samsungs awful customer support, all with no resolution.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand the dismay about the range hood's status when delivered.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 2 out of 5 stars

    I don’t use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t to use almost 2 months, the Best Buy guys can’t install… they have to come back …this is the 5th time I hope they finally get done

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from 30 inches Samsung cook top to 36 inches. I love it. And it well gel with Samsung hub.Low noise and i love the way it sync with cooktop- auto connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Can’t install, disappointed buyer :-(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range hood is beautiful. Was the right design, had the right features. Was really looking forward to the auto features when it sensed the air needed to be cleaned while cooking. Unfortunately I couldn’t actually install it without completely redesigning the kitchen. The bracket that attaches to the wall to hold the unit up is very small compared the unit I was replacing. With it centered on the stove, one of the screw holes lines up directly with a gas pipe. The hood would look silly off center so I had no choice but to return, wasting $30 shipping charge. So make sure from the specs page that it actually fits exactly where you need it, not just the unit itself, but the mounting brackets too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tre91396,

      Thank you for choosing Samsung for your range hood needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Range Hood

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful design, easy to clean. Matched perfectly with my other appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Hood was easy to install and looks great with our other Bespoke appliances. Works exactly as described. The only thing I would change is ability to change the color temperature of the light.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Modern Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, love the upgrade over my last hood. Very quite and very modern looking!!

    I would recommend this to a friend
  • Pros mentioned:
    Looks, Quality

    Rated 5 out of 5 stars

    Looking good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looks great nice fit to appliances quality

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Smart fan with low noise and air quality detection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product — very stylish and smart! The fan works efficiently with low noise, and the air quality detection feature is truly amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice but needs better packing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, a bit modern. First one came damaged so we will see if the second one is good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung hood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and easy to install. I would recommend getting a professional installer.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Mary Rose Batuure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautifully looking. love it . It works really well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Quality

    Rated 4 out of 5 stars

    The home appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good suction capacity, low noise, elegant look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service provide by Daniel & Team.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service provided by Daniel the appliance team nanager at Best Buy Springfield and hs time. Really satisfied with our Samsung BESPOKE Kitchen Hood.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, sleek, and exactly what we needed. It complements our other Samsung items perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    samsung range hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely designed and finished, it matches the Samsung cooktop we already bought

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Noise level

    Rated 5 out of 5 stars

    Great looking item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, sleek, perfect for what we wanted. Matches our other Samsung pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hood, we got it for my mom's new kitchen and it fits right in. very powerful and quite at the same time.

    I would recommend this to a friend
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