Customers praise the 36" BESPOKE Smart Wall Mount Hood for its beautiful design and sleek appearance. Many appreciate the quiet noise level and overall amazing looks of the product. Several customers feel that the quality of this range hood is the best in its class. There are no negative comments available for this product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
Rated 5 out of 5 stars
install with offsite duct
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's best to purchase this range hood during renovations, as its power outlet is about one foot higher than normal and requires modification and additional installation. If the ceiling height is 8 feet, it will be quite cramped near the ceiling. If there are ceiling joists, a custom offset duct will be needed. The inlet is 5 inches, and the outlet can be 6 or 5 inches, but the thickness cannot exceed 3 inches. Other positive points include a built-in air purifier function, a built-in backflow prevention valve, and exquisite workmanship. Installation is somewhat complicated, and the installation height is quite tight. Professional installation is recommended; it's considered complex for individual users. The product itself is excellent; the installation difficulty is due to the wooden structure of the house. It's highly recommended.
I would recommend this to a friend
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Great piece
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this piece fits perfectly on my kitchen. It looks amazing and works perfectly fine.
I would recommend this to a friend
Rated 5 out of 5 stars
Bespoke hood
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very smart hood. Ecstatically very pleasant, yet works very well
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been doing a kitchen remodel and just got to unboxing the rangehood. The box was poorly packaged and dented. Tried to reach out to support which got me absolutely nowhere besides excessive hold time. Not my first hassle with samsungs awful customer support, all with no resolution.
This review is from Samsung BESPOKE - 35 inches - Convertible - Wall Range Hood - White
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued Best Buy Client,
We understand the dismay about the range hood's status when delivered.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Rated 2 out of 5 stars
I don’t use
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t to use almost 2 months, the Best Buy guys can’t install… they have to come back …this is the 5th time I hope they finally get done
This review is from Samsung BESPOKE - 35 inches - Convertible - Wall Range Hood - White
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from 30 inches Samsung cook top to 36 inches. I love it. And it well gel with Samsung hub.Low noise and i love the way it sync with cooktop- auto connectivity
This reviewer received promo considerations or sweepstakes entry for writing a review.
This range hood is beautiful. Was the right design, had the right features. Was really looking forward to the auto features when it sensed the air needed to be cleaned while cooking.
Unfortunately I couldn’t actually install it without completely redesigning the kitchen. The bracket that attaches to the wall to hold the unit up is very small compared the unit I was replacing. With it centered on the stove, one of the screw holes lines up directly with a gas pipe. The hood would look silly off center so I had no choice but to return, wasting $30 shipping charge.
So make sure from the specs page that it actually fits exactly where you need it, not just the unit itself, but the mounting brackets too.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi Tre91396,
Thank you for choosing Samsung for your range hood needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Pros mentioned:
Design
Rated 5 out of 5 stars
Samsung Range Hood
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very beautiful design, easy to clean. Matched perfectly with my other appliances.
This review is from Samsung BESPOKE - 35 inches - Convertible - Wall Range Hood - White
I would recommend this to a friend
Rated 4 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great!
Hood was easy to install and looks great with our other Bespoke appliances. Works exactly as described. The only thing I would change is ability to change the color temperature of the light.