Customer Ratings & Reviews
- Model:
- RA-F18DUUQH/AA
- SKU:
- 6451290
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the Bespoke 4-Door Flex Refrigerator Panel - Top Panel for its great appearance, color, quality, design, finish, and ease of cleaning. Customers also find the panels easy to install and remove. However, some customers have reported issues with receiving the correct panel and size. Additionally, a few customers have experienced problems with delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of cleaning
Roman house refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The panels fit perfect and look great. Extremely easy to replace.
I would recommend this to a friend - Pros mentioned:Appearance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product makes my refrigerator looks great and the team was very helpful in pointing me in the right direction
I would recommend this to a friend - Pros mentioned:Color
Bespoke Navy fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color makes my kitchen pop! Love love love. Kitchen accent color!!!
I would recommend this to a friend - Pros mentioned:Quality
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just did not like the fact that it took 6 months to get to us Over all good product
I would recommend this to a friend - Pros mentioned:Quality
Gorgeous panael.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These panels are beautiful and packaged incredibly well.
I would recommend this to a friend - Pros mentioned:Quality
Glass
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, its niiiiiiiiiiiiiiiiiiiiiiiice product
I would recommend this to a friend Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. We absolutely Love it. The interchangeable panels give this a unique look.
I would recommend this to a friendGreat service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, great service, item waa delivered on time
I would recommend this to a friendThank you Best Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you best buy! the delivery time & quality is A1! thanks for the great customer service!
I would recommend this to a friend- Pros mentioned:Appearance
Sharp looking doors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass panels are awesome to looks at. Very sleek.
I would recommend this to a friend - Cons mentioned:Size
Something changed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems Samsung changed the design of the panel and didn't tell anyone. I had one open-box panel that had plastic clips along the top and bottom and long magnets along each side. The panel I ordered had plastic clips on all four sides. The open-box panel went on in just a few seconds and fit very securely. The new one could not be snapped into place. I tried, BB Geek Squad X 2 tried, we switched to old panel to the other side. It went on quite easily again, and the new panel could not be made to fit at all. The BB sales rep is seeking a solution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
^Rodel
- Pros mentioned:Color
great color
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door are such a pretty color. They are a wonderful shiny material.
I would recommend this to a friend Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The panels I’ve received were really good and got many compliments!
I would recommend this to a friendJust spend the money on what YOU want
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge! Fit perfectly! Does everything we need it to do! Customized option was what we needed!
I would recommend this to a friendSamsung BESPOKE 4-DOOR FLEX REFRIGERATOR :)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and beautiful as well! Enough room in this size and the glass in cool! Great delivery and setup experience as well. Thank you BB
I would recommend this to a friend- Cons mentioned:Delivery
Worst ever experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a worst experience buying this product in Best Buy, may be this will be my last order from Best Buy. 1) Ordered a Samsung bespoke refrigerator panel on sep30 and they couldn’t deliver till dec 12. 2) Have you ever seen a company sending a wrong product twice and that happend in my case 3) it wasted multiple Best Buy employee ‘s time /my time . 4) Customer service seems to generic and never acknowledged on what went wrong , neither ready to provide solution . Only thing they did is placing order one more time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
^Rodel
Bespoke Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful frosted gloss, gives a really elegant look!
I would recommend this to a friend- Cons mentioned:Panel
Best Buy do better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still don’t have the panels! Ordered before Thanksgiving. Panels that arrived have been bent and broken! Stay away!!! Customer service has been a nightmare!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand the disappointment about receiving damaged panels.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to follow up on the panels' status. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Cons mentioned:Size
Samsung Refrigerator is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is all good but the first time when The refrigerator was dilivered they brought the wrong size panels so had to reorder, so 3 weeks past the new panels cane in the gentleman brought them and again wrong size. Some is not paying attention to there job. So for the third time had to reorder panels but smaller and hope they come in the right size. And for all this trouble for not doing it right the first time we are wanting a discount for going thru all this trouble and waiting.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to make a follow-up on the panels and make sure that it's the correct size.
Have a great day.
-John
Great Fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge for our family of two. The beverage center is perfect for us.
I would recommend this to a friend
