Customer Ratings & Reviews

My wife and I were skeptical about the new bespoke washer and dryer set because they are new products and there weren’t many reviews out. We couldn’t be happier with the product. The washer and dryer units are both extremely fast, utilizing their smart sensing. They are very quiet, stack beautifully and look amazing. The Wi-Fi compatibility linked with Alexa will even chime in the house to let us know laundry is done. We couldn’t be happier! Highly recommend.

This dryer replaced a 4 year old GE gas dryer that failed and wasn’t fixable. We went with the bespoke set to replace the broken washer and dryer. The dryer is much quieter while running compared to the one it replaced. Performance is significantly better. I can’t say I was able to dry a comforter in one cycle in my last dryer, but this has been consistently successful, which is both a nice energy savings and a nice time savings. I find it is also much more gentle than our last dryer both with heat and with operation. Our clothes feel much softer and less burnt to a crisp after a spin on medium heat. The AI settings are actually quite useful. The different programs and the automatic adjustments the machine makes based on how the clothes are drying means I haven’t had to redry anything. The included rack is also super handy. I’ve used it a few times and it’s been very helpful.

Best dryer we've ever had. AI opti dry works great with one exception. If the clothes are already partially dry it has difficulty fully drying them, but if the clothes come right out of the washer it dries them perfectly. When we have partially dry clothes we use the time function, which works great.

Very quiet and efficient and It has a great slick look . We love it

It’s a wonderful washing machine I love the automatic dispensing feature. It’s fast and quiet.

Very efficient machine, easy to use and my family loves it

This dryer is the most effective one we have had in our house for a long time. It has different settings to make sure the amount of heat matches the load and type of fabric in the load. We are truly pleased with this product!!

This dryer has all the greatest qualities and is super quick!

Works excellent easy to use i would definitely buy again

Excellent thanks very good product We hope it continues to work always as we liked so far

i live this washer. its quiet has great settings washes very quickly. and oh my the self cleaning option is wonderful

Have had the machine for over a month. Happy with everything so far. Lots of settings and control.

Works good. Difficult to program. Always resets to original setting. Sleek look

Very good machine, I can't complain, very good price thanks to Best Buy

We have used this item for 2 weeks and as of now AAA+

Great appliance. Very quiet. It takes much less time for clothes to be completed

Incomplete drying, especially of heavier (ie., jeans, sweat shirts). Have to rerun, or add a timed dry to finish just about every load. Manual suggests drying heavier items separately, which we do. But still shuts off prematurely, with some damp spots on clothing. Not happy for the $$$ spent.

Mashine is not working properly.desine is good,but some sing wrong .hard to understand how use it

works as good as it looks. Superb! Great capacity, fast, and easy!

Very easy to install and use. I have had some issues to link the appliance to the samsung app, but I believe it is my network the one with the problem. Dries clothes well, useful predetermined cycles to choose from, almost no noise when on.