Customer Ratings & Reviews
- Model:
- RS23CB760012/AA
- SKU:
- 11791718
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Happy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung refrigerator is an excellent product. We are very happy with the functionality and value of it.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features of this refrigerator are outstanding. From safety to convience we really enjoy this refrigerator.
I would recommend this to a friendAmazing! Buy it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Ice options are great! The doors open nicely. The guys who delivered it were awesome!
I would recommend this to a friendEmpty Newrer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator seems to be a good buy. The sensors seem to be very sensitive so please make sure you pay attention to the doors being open. So far this has been a great buy.
I would recommend this to a friendSamsung Bespoke counter depth refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok….love the front of the refrigerator with the white front panels, but the sides are dark, including the side of the doors that need to be exposed to open(counter depth). It makes weird sounds occasionally, one of the freezer shelves shattered for no reason. Was in a million pieces. Nothing heavy was on the shelf. When you open the refrigerator, and put you left arm in to retrieve something, it opens the freezer. Surprised that a large company like Samsung has not addressed these issues.
No, I would not recommend this to a friendMike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve ever made. Best Buy and Samsung are terrific.
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this refrigerator. And it’s much more size efficient in the kitchen.
I would recommend this to a friendNew fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, especially the water pitcher with filter
I would recommend this to a friendGreat!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Love the Best Buy delivery team amazing job!
I would recommend this to a friendLove My Frig!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Love the digital aspects. Beverage station is great.
I would recommend this to a friendBeautiful fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the interior water options, looks much than having the water on the outside
I would recommend this to a friendBespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best side by side refrigerator I have been wanting for a long time.
I would recommend this to a friendNew Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice. the doors dent easily. Just finished rehabbing kitchen and installed fridge two days ago. Time will tell.
I would recommend this to a friendUseful design , lot of space
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Like the vertical fridger section. Provides easy access.
I would recommend this to a friendLove the built in water pitcher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awesome. We especially love the water pitcher!
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the fridge it’s absolutely amazing!!! We love it!
I would recommend this to a friendBUY ONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE FAST DELIVERY CLEAN INSTALLTION GUY ONE
I would recommend this to a friendFridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge! I would recommend for anyone to buy. Decent
I would recommend this to a friendNew appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it .. especially the inside water filter feature
I would recommend this to a friendDon’t Buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is don’t buy. Don’t buy it from Best Buy, and don't buy it from Samsung. Neither one stand by the product. This fridge stopped working after 8 months. Called Best Buy who told me I needed to contact Samsung. Almost a month later, I’m still without a refrigerator. Samsung is dragging their feet on replacing the refrigerator after they approved an exchange, and now tells me they have to “escalate” the ticket in order to get the new refrigerator even ordered. This is a week after they approved it to begin with. One of their approved service providers called me out of the blue to let me know they were on their way to fix the current one, which was certainly confusing. However, Samsung says that since they approved for an exchange, they would not pay for the repair. So on one hand, they arrange for a repair to be made after they approve the refrigerator to be replaced altogether, and on the other tell me that I have to pay for the repair if I want my refrigerator working today. Is this who you want to buy products from? I have been a long time purchaser of Samsung products, but no more. This is my second Samsung refrigerator, and the first one was complete garbage that didn’t last 5 years. I was dumb enough to be conned into believing that they built better products now. They don’t. Definitely doesn’t make me want to buy from Best Buy either. Samsung states that BB could have assisted me, but chose not to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShellyP, we understand your frustration with your fridge and the service you received. We want to speak to you directly to provide support and see what options we can offer to fix your fridge.
I have shared your warranty for more details.
Warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=RS23CB760012AA
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147246712) to help our team pull up your information.
Have a great day.
^Camille
