Customer Ratings & Reviews

I love my new fridge. Is the first smart Fridge I buy and I would buy another one if I could. Highly recommended.

It’s the best purchase I have bought, I love this frig!! The staff was amazing, purchase was easy and simple, delivered without issues.

A very convenient jug with water, flakes on which you can write.

Love it. Work with the WiFi and time will tell. Will give updates later.

Originally took forever to actually get delivered to us, as it was on back order for some time. However, we have had the fridge for about a month and everything is perfect. I love this fridge. The different Ice sizes are perfect. I love the beverage center and having a pitcher of cold water available if I don’t want to use the dispenser. Cools wonderfully and I like that I can control settings with the app. Looks amazing. I read that people had issues getting ice but mine started making it right away and on a good cycle where we don’t run out. I occasionally turn off the ice maker because it’s colder months and we are not using ice as much. I’m sure it’ll come in super handy during summer time. Storage could be better but I also chose this fridge due to its slightly smaller size. Counter depth allows more space for us to move around our kitchen, as we do live in a 1 BR apartment. I believe this is the perfect size for a couple. I will update here if anything changes!

Very classy looking fridge with clean look. the assist open on the doors was a surprise. First time going with a counter depth model and I ahve to say it is still pretty roomy. I worry about the glass doors taking hits from flying toys from kids. but i have already put fear in their hearts should any toys go flying in to the kitchen. I wonder if there will be options to have different glass colors. the indoor beverage center is an interesting design. so far i like it. the 2 types of ice it makes is really cool.

I like much about this refrigerator but…… Two major drawbacks: it is almost an inch and a half shorter than the specs officially put out by Samsung say that it is. I have this big gap at the top of my refrigerator now that looks so terribly strange and I’m going to have to have something built to cover it. They should be brought to Samsung’s attention ASAP and corrected. Also, Although it states that it is white, it really is not. I sent a picture of it to my girlfriend to show the annoying gap at the top and she wrote back and said “is it ivory colored?“. When I went back to Pacific Sales and asked about it they said that it is as white as it’s going to come and that the fact that it’s covered with a glass panel changes the Color as you look at it. They said if you shine a bright light on it like from your phone flashlight, it will appear white. But that does absolutely no good. Who cares if it looks white in a bright light if that is not the light that’s in your kitchen?! Unfortunately, mine is right next to my oven which is white white and it just Makes the refrigerator look dingy. I love the icemaker making two sizes of ice and I love the pitcher of cold water that’s always ready on the inside. Storage Wise – it actually seems smaller than my refrigerator that I replaced although they say they’re identical footage. I Don’t see how this could be, but it definitely is. There’s not a lot you can do about some of these issues I know, but they make me very unhappy with my purchase in many ways.

I researched many brands, models, and configurations of refrigerators before I bought this one. It was a big purchase for us. It's beautiful but also has so many great features like inside 2 size automatic ice dispenser drawers which slide in and out, inside beverage pitcher and filtered water dispenser, and especially the one tap auto door opener for the refrigerator and freezer which makes it so easy to get in and out of. The side by side configuration is perfect for our needs with a lot of space and shelves, Plus no bulky ice ice maker or other feature visible or taking up inside space like so many models I looked at. Just really love it, makes me like being in the kitchen!

Samsung side by side refrigerator. Many nice features. We like the ice maker on the shelf in the freezer section, which makes 2 sizes of ice cubes. When we tried to put our favorite pizza brand, called "Home Run Pizza" in the freezer, the box was just a little too wide to get into the freezer without squashing th box. We had to put the pizza in our older Whirlpool side by side, which has a wider freezer. The Whirlpool has an ice maker with access thru the front door, which is a nice feature, but it quit working in our 12 year old Whirlpool refrigerator. The Samsung refrigerator section on the right side holds more than our older Whirlpool, which is nice. The Samsung does need some adjustable shelves, since we have tall bottles to keep cold. The beverage center is a nice feature, since you always have a pitcher of cold water ready to drink. We originally were going to get an LG refrigerator which has the handles for the pull out trays on the bottom of the bins. The Samsung has handles on the top of the pull out trays which is a better design. The Samsung outer door design is very good, since you push a small button on the front of the door and it pops open. The Samsung has a long vertical handle on the edge of the door which is a very good design. Best Buy had an LG very near the Samsung, so it was easy to compare features on both models. The Samsung cools down very fast. There is a built in digital thermometer on the inside wall, which was factory set at 37 deg. for the refrigerator and zero deg. for the freezer. After the delivery crew set up and plugged in the refrigerator, it was cold enough to use in about 2.5 hours. Overall, very happy with the Samsung. It would be even better with adjustable shelves. I hope this Samsung lasts over 10 years like our other refrigerators. We installed this unit Aug. 2, 2023 and have only had this 9 days.

We are loving this fridge. Its the best I have owned. Great ivemaker. Water in door is nice.

So far the unit has been great. I love the dual icemaker and the WiFi enable feature to let you know if the door has been left open. Plenty of room and the counter top version looks perfect for our space.

I recently purchased the Samsung BESPOKE refrigerator and I am extremely satisfied with my purchase. The customizable panels and modular design allow me to create a unique and stylish look for my kitchen. The smart technology features, such as the ability to control the temperature and settings from my phone, make it convenient and easy to use. The spacious interior and energy-efficient design are also major bonuses. Overall, I highly recommend the Samsung BESPOKE refrigerator for anyone looking for a top-of-the-line and customizable fridge.

Omg this refrigerator is sleek, sexy and smart looking! Love the beverage center, the dual auto ice maker. Did I mention small bites! Don’t hesitate you want regret it!

I ordered this item as a replacement for a standard depth 3 door bespoke. My counters are small so I needed a counter depth appliance. I was worried of how much depth I would have to give up, but it was perfect! Fridge and freezer hold more than enough items. The beverage center is a game changer because it lets the exterior look nice and sleek. We get compliments every time we have guest over. The auto open buttons are also a really nice feature. Only down side is that these models don't have interchangeable panels. But love my side by side

It’s not really counter depth given the doors still stick out about 5 inches but I still love it. The beverage center and ice makers are also ideal and just feels and looks nice.

Looks and works great! Fits perfectly in the space I had for it and I love the dual icemaker in the freezer!

It’s beautiful and spacious. I wish I could purchase a side panel because one side of my refrigerator is exposed between the upper and lower cabinets. I would love if it was a bright white. It shows a little grayish in my kitchen.

Beautiful fridge! I love the internal beverage center and the two ice cubes it makes!

Great fridge, very aesthetic and functional! Toddler used the water dispenser solo since it’s placed lower and we love it! Also use the lower levels for easy snack access.

Beautiful look, clean and sleek, easy hookup/install. Love the 2 different sizes of cubed ice. Love the beverage center being on the inside of the door. The shelves do not adjust but their is plenty of room to fit my family of four's needs and more.