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Customer reviews

Rating 4.3 out of 5 stars with 13 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the price of the Certified Pre-Owned Galaxy S5 4G LTE with 16GB Memory Cell Phone, describing it as a "great price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    This is a great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's not the newest phone out there (I think it's even being phased out), it's a perfect combination of performance and reliability. It's got a big screen, I can hear my phone calls easily, camera is great, no problem with apps, and super easy to set up. It's the last Samsung phone with a removable battery and SIM card, so I should be able to keep this for a long, long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my old Galaxy S5 that I trade in . Purchase price for a used one with my carrier was $100 more. The one I purchased at Best Buy was in 'like new' condition. a new fully charged battery and no scratches or dents but voice problems intially. Just put in my other SIM card and SD card and it was so easy to transfer all my contacts over. Would certainly purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Like new Samsung Galaxy S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my old Galaxy S5 that I dropped. Purchase price for a used one with my carrier was $100 more. The one I purchased at Best Buy was in 'like new' condition. It came with all the OEM stuff, a new fully charged battery and no scratches or dents. Just put in my other SIM card and SD card and it was so easy to transfer all my contacts over. Would certainly purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Refurbished phone is in like new condition... No problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Phone for First Timers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the interface is not as sleek as the newer S series phones, the S5 still holds up. While not as powerful as the others either, I find that it fits in the hand slightly better. But that could be just me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacment for same phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value over buying a new phone - the G-5 works great and I'm familiar with everything - good value for replacement phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at how nice this phone ran considering it was mor than 3 years old and running with an older processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes, just once in a while a little hard to hear. Also if you have fat fingers it will take some practice, go slow at first. Otherwise èverything is better than I expected. Truly a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful took care of us very professionally and in a very friendly manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone, simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, keeps up with your steps, heart rate and etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    came with 12 mo warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARRANTY WAS THE DECISION MAKER V BUYING ON EBAY TOOK IT TO LOCAL STORE FOR SET UP BESTBUY PUT NEW SD CARD IN THE OLD PHONE,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable prepaid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already knew what phone I wanted,. I got it at a great price and wit fast shipping I was pleased

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to review because it stopped working after 2 d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to review because it stopped working after 2 days

    No, I would not recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 1 out of 5 stars with 1 review on Samsung US.

    See all Samsung US reviews
    Samsung US
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