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    • Brand Response

      MsSamsung 

      December 11, 2014

      Thanks for the feedback, 2300! The Ice Master ice maker in the RF34H9960S4 is designed to produce up to 10 lbs of ice per day, though the bucket stores about 4.2 lbs. To maximize the ice production, it may help to transfer ice to a second container for storage in the freezer depending on how quickly you use it. If you find that it isn't making about 10 lbs despite the container being emptied, I would suggest referring to the User Manual or Samsung's website for tips to improve production.

      Hope this helps!
      Ms. SamsungMsSamsung

    • Brand Response

      MsSamsung 

      November 12, 2014

      Hi mospo,

      Thanks for the feedback. The door alignment can be corrected by adjusting the leveling (which is important for other reasons as well, including efficiency and noise reduction) as shown on pages 16-17 of the User Manual.

      Hope this helps!
      Ms. SamsungMsSamsung