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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 145 reviews

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88%
would recommend
to a friend

Customers are saying

Customers highly value the Chef Collection refrigerator for its large capacity, which provides ample storage space and allows for easy organization. The sparkling water feature is another highly praised aspect, with customers expressing their delight in having access to fresh, sparkling water at their convenience. The refrigerator's sleek and simplistic design also receives positive feedback, with customers appreciating its aesthetic appeal. While some customers mention the product being pricey, many believe the value it provides justifies the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 145 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this refrigerator/freezer. I cannot stand the varieties with the pull out drawer in the freezer so that this is more like a side by side with double door freezer compartment is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator of someone who loves cooking and it has lot of space and avoids the need to buy 2nd refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint

    Rated 4 out of 5 stars

    everyone lusts over it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people hate this fridge! It's heavy and also, you need a bit more room than the published specs. We were pulling out chunks of wall to accommodate while the delivery crew took the doors off and almost-without-incident-got them up the 3 steps to our porch. It is not designed for door removal, but impossible to move without doing it. Doesn't come with a print manual and the on-line one will burn out your printer--but well worth the read. This fridge does everything but blow your nose for you. Now if only it had a self-cleaning arm. After replacing a "titanium" finish refrigerator with this stainless steel front., I now live in fingerprint Hades. Well, worth the price of the floor model with a little dent. NOT full price. However, we intended to cover the floor level dent with a unique magnet....however, the front is not magnetic.

    I would recommend this to a friend
  • Pros mentioned:
    Sparkling water

    Rated 5 out of 5 stars

    Awesome fridge. Has everything that we need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has an enormous space for pretty much everything. It's cold like a good fridge should be. We also love the built in soda stream. It uses the normal canister. A great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Best refrigerator

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot, not only is this refrigerator the BEST but just as well is the SAMSUNG microwave I purchased. Very happy with them.. As well my mini refrigerator for my bedroom. Thank you Marqouis, you help me with everything.. Thank You...

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    HUGE refrigerator with several amazing features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage. Worth the money but have it installed. It is a heavy refrigerator and is close to the standard front entry door width. If you choose the sparkling water model, you must by the soda stream filter for the regular water to work as well as the sparkling water feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sparkling water

    Rated 5 out of 5 stars

    Very modern and practical.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. Looks very modern and sleek... Love the sparkling water dispenser!!! We purchased this fridge as it is nice looking and you can store a lot. It has a lot of cool features...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator took several calls to best buy to get shelf that was missing (best buy was of no help ) actually sears helped more and didn't even purchase there the fridge its self is awsome not alot of door space for condiments wish there was a way to adjust extra zones temperature instead of the preset ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I looked at fridges for probably 8 or 9 months before we finally decided to buy. We had decided on the top of the line Samsung Chef Collection fridge, but we had some things come up and were forced to push off the purchase for a few weeks longer. When we finally went in, we were surprised to see that the fridge we intended on buying was no longer there. They had just replaced it with the newer year model, which was this one. The price of the fridge went up around $1,000 from the previous year model, but aesthetically it was immediately apparent why. This fridge is incredibly high quality, with no detail overlooked. The convertible shelves (two sections of shelving can slide rearward under the section of shelf behind them, allowing you to accommodate taller items) come in extremely handy. There is more space than we'd be able to fill up in this fridge if we tried.. To give an example how just how much detail went into the design of this fridge, the drawers in the freezer sections even have soft-close rollers, so they cannot be slammed (you close them 90%, and they close themselves softly the final 10%). The bottom right door can be switched from a freezer, to a fridge, to a blast chiller at the push of a button. Originally I was planning on using it as a fridge, since we use much more fresh foods than frozen, but after trying and failing to fill the main section of the fridge, we ended up just leaving it as a freezer. It's nice to know that around the holidays, though, we'll have the option for even more fridge space. The sodastream works well, just remember to hit the button from time to time when you see the gauge getting low and recharge it, otherwise the water will come out flatter than desired. Despite its scary high cost, in my opinion, you get what you pay for. I simply can't recommend this fridge enough. My only piece of advice would be to measure VERY carefully. I have a very large entryway to my house and a very large custom kitchen, and the delivery guys had to take the doors off the fridge to get it into my house, and once installed, I've only got around 1/3" between the fridge and the wall/cabinetry.

    I would recommend this to a friend
  • Pros mentioned:
    Sparkling water

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that we can have sparkling water all the time. The chef pantry is also a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Another amazing Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is BIG! Make sure you measure to make sure it will fit. Since I have a storage room with a freezer, the ability to have more refrigerator space is great!. I also have another refrigerator for drinks. This is designed for a Chef/Cook and not designed to stuff it full of soda or beer cans! The different compartments for meats, vegetables, etc. keeps things at proper temperature. Love the drawers in the freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 4 out of 5 stars

    A lot of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provided us with a lot of space which our family needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive and modern design. Like the way that every section has his own temp setting. Cool through metal display. Carbonated water. Tons of space to store food and keep it fresh. The chef section is awesome. It is the top of line fridge on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 4 out of 5 stars

    Great fridge for a chef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect fridge for a chef. Lots of room and options for keeping your food fresh. Works good for a family too but don't count on this fridge to produce enough ice for a group of people. Other than that an excellent choice.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for the feedback, 2300! The Ice Master ice maker in the RF34H9960S4 is designed to produce up to 10 lbs of ice per day, though the bucket stores about 4.2 lbs. To maximize the ice production, it may help to transfer ice to a second container for storage in the freezer depending on how quickly you use it. If you find that it isn't making about 10 lbs despite the container being emptied, I would suggest referring to the User Manual or Samsung's website for tips to improve production.

      Hope this helps!
      Ms. SamsungMsSamsung

  • Pros mentioned:
    Sparkling water

    Rated 5 out of 5 stars

    Awesome fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome fridge. It has everything that we need: the space and the built in soda stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge - but deep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks now. freezer is very easy to organize with the drawers. Fridge has tons of space but keep in mind that reaching the end of the top shelve can be challenging.

    I would recommend this to a friend
  • Pros mentioned:
    Best refrigerator

    Rated 5 out of 5 stars

    All the parts work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator currently in the market.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 4 out of 5 stars

    Good size fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad: I don't like the fixed shelf height. The way the refrigerator is designed, there is not a lot of room for tall items. The refrigerator is PRICEY. Considering the cost- I would like more flexibility in use. The good: Size of refrigerator is good? The cooling is great and stable. I love the ability to turn one compartment to a refrigerator or freezer. I love the slide out clear shelves in the freezer and the filtered water is DELICIOUS! My husband who is a very snooty water reviewer agrees. The refrigerator is worth it for the water!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious well designed refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! The space is amazing along with the convenient wide space in the center. We love the soft close drawers on the bottom and the fact that the freezer has separate sections (fits a pizza laying Down!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge for the food enthusiast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome. I love the size and space that it has inside. There is plenty of room and it's very versatile. I was concerned about the bottom freezers not being able to store frozen pizzas in the drawers but not a problem at all. Amazing fridge.

    I would recommend this to a friend
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