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Customer Ratings & Reviews

Your price for this item is $1,200.99
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Customer reviews

Rating 4.3 out of 5 stars with 178 reviews

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Rating by feature

  • Quality

    Rating 2.6 out of 5 stars

  • Value

    Rating 2.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Family Hub 2.0 refrigerator's smart features, particularly the Family Hub, which they find visually appealing and functional. They also appreciate the design, music capabilities, and screen quality. However, some customers have concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 178 reviews
  • Rated 5 out of 5 stars

    Smart refrigerator makes sense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smart refrigerator and this one is simply the best. I'm a big fan of Samsung products, bigger fan now.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Indulge yourself

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Has become a staple of the house and get surprising use out of the screen.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Ice maker is a little odd, but overall I recommend.. Measure be for e you buy so you ensure the doors open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this smart refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is phenomenal. I like everything about this hub except the dimensions of the beverage holder in the left door is too narrow. Apps work great, and the kids already took it over..very entertaining.. I would give it a 4.5star if they had half stars..

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge does it all except cook for you. Get the geek squad plan just in case the screen goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Smart Hub is great for the family

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the screen on this refrigerator. Keeps our items cool!

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Dose everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator it's very nice to be able to watch TV or listen to music while eating dinner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as an Open Box floor model at a significant discount. For the price we paid it's an awesome fridge. Great space, good filtration system for clean drinking water and ice. The touchscreen display panel were still getting used to the functions and the smart phone applications. But all in all, it's an awesome fridge with loads of functionality. Would we pay full price, prob not. But for the deal we got, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Samsung Smart Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge love the screen and all that it does would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The refrig is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has classy look, does everything you can imagine. Easy to keep clean.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 5 out of 5 stars

    I love my Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will need to go back to store to learn how to connect to my Samsung TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you measure the space you have carefully. The door is thick, so when it opens, it sticks out quite a bit around the hinge. If you get the counter depth one, you’ll need to leave 2” between the fridge and the adjacent countertops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this new fridge. We have a full freezer in the basement so being able to flex to more drug space is great. The tablet is very cool. We have it linked to a family calendar on google. The link to tv does not really work and we do have the right model of Samsung. Hopefully they will keep progressing the apps. We do use the memo pad.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit works great and has a very nice design . great deal ...

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great except for ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only complaint is the ice maker it is not quick recovery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a great upgrade to what we had before. My family loves the different sections and drawers. It's silent, no noise at all. Everything keeps fresdh, cool and cold. It dfoes weigh a ton so no easy for the females to push occasionally if trying to reach an area behind the fridge for any reason. Over all we love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features I like best: computer display on the door and flex zone cooling. What could be improved on: the computer and monitor needs to be fully interactive with iPhone/iPad. At present it is clunky and slow. Difficult to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the reactions I have been getting.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge that looks amazing in my brand new kitchen! Love the flex space that can be changed based on needs. I am starting an airbnb and I want a wow factor. This fridge delivers! Who doesn't like to see what is in the fridge when you are at the grocery store! Would love to see in the freezer too (maybe next model).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator, it has all the bells and whistles we love. The only thing i do not like is i can only download specific apps to the fridge and my grocery store app (wegmans) is not one of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it a month, so hard to judge performance; but the set up was fairly easy compared to other "connected" products. You do have to have all Samsung products to get the max benefit though.

    I would recommend this to a friend
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