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Customer Ratings & Reviews

Your price for this item is $4,099.99

Customer reviews

Rating 4.3 out of 5 stars with 92 reviews

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Rating by feature

  • Quality

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Family Hub refrigerator for its innovative features such as the tablet, camera, and family hub. They appreciate the spacious interior and stylish design. However, some customers have expressed concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 92 reviews
  • Pros mentioned:
    Tablet

    Rated 5 out of 5 stars

    Worth it for an on sale price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! We use all the features everyday. My kids love drawing on the tablet and it has been always been useful being at the store and logging into the Samsung Hub app to check if we need to restock on milk through the cameras inside.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cool refrigerator no pun intended. We love all the other capabilities it has with the Wi-Fnetwork. In order to TV Mirror you have to have a direct line of access to the television. We like looking in the camera function when at the grocery store. We wish more angles of the camera were available but otherwise we love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! The best. Weather in the morning and music too. Nice to see my grocery list. as well as what is inside. All on my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Functional

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer screen is a bit delicate we’ve already had to change it and the freeze dresser gets dings very easily. But repair and replacement service was good

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing Technically Advanced Fridge Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We we were concerned that dropping from 27cu.ft to counter depth would cause challenges for storage. The space is so well used inside it actually feels larger!! The built in tablet and apps have revolutionized the household - many unexpected benefits including a built-in auto refilling water jug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the smart features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the fridge for little over a month and absolutely 0 complaints to this point. The smart functionality is great, I’m able to stream video from my living room into my kitchen in my fridge and even sends an alert to my phone if a door or drawer is open for an extended period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this replace an LG i had for two years and will not get into that situation. This fridge is awesome i am so glad i purchased. Easy setup and fun for my child. She leaves us notes and pictures all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Layout of the refrigerator is great. Family loves the display screen. Had issues with the ring app but hopefully the update fixed. Does take time to figure the display out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old fridge w ityh this new one and I am completely satisfied. My fiance is happy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really neat!! Can hook up a Bluetooth speaker to it and everything!! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator, but my only issue is that my tv doesn't stream to it. I was one year too early. Make sure you understand which models work and which ones don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Redoing our kitchen and it is my favorite new appliance. Love the computer on the door. Music playing constantly. Shopping list sent to my phone! Many incredible features. The sales staff at my Best Buy are always so helpful, both before and after purchases!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t the model we order but love it anyways. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet

    Rated 5 out of 5 stars

    Great looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge is awesome! With the stainless interior it keeps everything even temperature. The tablet is a great feature and allows us to keep tabs on everyone's schedule and update shopping lists as things need to be added

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Flex zone and built in water pitcher that I can make my infused water is total love. The family hub is my favorite feature! Just love this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fantastic and has amazing technology. Not only does it do a great job of keeping your food stored well, it looks sharp and has a ton of features that make it unique.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish, love the no finger prints but it wasn't that great. If U have an upgraded refrigerator then I would wait. I love the look but not enough room in the fruit and vegetable bins, small profile for water and ice dispenser small flaws like that got over looked because of the screen on the front. Not a deal-breaker but something to think about .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator I love the smartness and The way it make life so easy in the kitchen. my family love it too. so efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv with a frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons why I bought this frig was to mirror my samsung tv. Make sure you review the tv's that are compatible as my wasnt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge... pitcher option +1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a well designed fridge with all stainless steel inside and better use of space. The pitcher option is something made us decide between this model vs other ones... always infused water ready to drink. One area Samsung needs to improve is the software and apps... getting them to work is next to impossible... plus half if the apps crash and reset... no wonder Apple is king in the apps world... but if you are looking for a well designed, functional fridge... this fits in right.

    I would recommend this to a friend
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