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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 186 reviews

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Rating by feature

  • Quality

    Rating 2.3 out of 5 stars

  • Value

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 2.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, smart features, and camera of the Family Hub refrigerator. They find the tablet, design, calendar, and Pandora features to be great. However, some customers have concerns about the ice maker and the price of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 186 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Huge fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge with lots of space love all the features

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 3 out of 5 stars

    Like this refrigerator but don't love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking back i probably would have chosen a less expensive fridge. I hardly use any of the features. Wish you can download apps. Not as much room as you would think inside. BUT it does keep the food at perfect temperature in any part of the fridge or freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this fridge is amazing! Way better than expected. Looks amazing and the features on the smart hub are very handy. I use pandora everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Too cool to not pay a little more for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family hub is so helpful - no more writing notes and coordinating calendars when the refrigerator lets you do it there so conveniently

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Buyer Beware---doesnt last very long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking fridge. But not reliable. The ice maker and compressor have both went out. Samsung is very hard to deal with constant lies. Buy another brand....wish I did

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend to another person. I like the cameras that the refrigerator has inside to see what you are needing.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features, looks great! Flex zone gives my kids their own fridge. Ton of space! Very easy to use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. My family loves all the bells and whistles. I really like the calendar feature.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! Looks beautiful and extremely user friendly. The Geek Squad were awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool refrigerator with some great features. I wish it had the capability to load google play and allow you installation of apps like android phones. Overall I like the fridge, the quality and reliability is still yet to be seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look matched with it's features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to watch your TV screen is a so what feature but being able to peek inside while at store is very helpful, but the best is the phone app that ties to the frig on your grocery list which can be updated either on phone or frig and shared among other family smart phone users. We forget a lot less stuff now when shopping. Posting notes, pictures and playing music thru it also is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the options. Screen is pretty cool. I would have like more tall storage capabilities. App does not work easily. And all recipes stopped working a year ago.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love this it's expensive but if you are in to technology go for it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator, it does what it is supposed to but if you are looking for a new refrigerator I would not recommend you buying this one. Just buy a refrigerator that cools and freezes you do not need a tablet on it. I am disappointed in the refrigerators touch screen. It is not as advanced as I would have liked it to be, you don't have many customization options, it disconnects from wifi, it logs out of pandora by itself. The app to see inside the refrigerator is so bad I don't use it. The app freezes and crashes. The only thing I like is using the internet for YouTubez

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is a little pricey I love this fridge and worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't wait to get my new fridge. Absolutely love ALMOST everything about it. I have a hard time reaching the back of the top shelves. But I'm short so this is a problem no matter where I go :)

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge, beautiful speak look and style, plenty of room,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge with a lot of fun options. The touch screen has a lot of options which are family likes. Only downside, shows finger prints on the doors easily and we are constantly cleaned it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, app needs a little work but camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many nice features like Pandora and the recipie app.

    I would recommend this to a friend
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