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Customer Ratings & Reviews

Your price for this item is $4,283.99
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The comparable value price is $5,039.99

Customer reviews

Rating 4.2 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.3 out of 5 stars

  • Value

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 2.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, smart features, and camera of the Family Hub refrigerator. They find the tablet, design, calendar, and Pandora features to be great. However, some customers have concerns about the ice maker and the price of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 186 reviews
  • Rated 4 out of 5 stars

    The Fridge has great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I did not like. The options of TVs you have to select from when mirroring your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator it's a great conversion starter! We haven't had any problems with it. It has lots of cool features like a wine cooler and radio. Our daughter loves it because it keeps her entertained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looks and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks and performance. Fits in with the entire suite of Samsung appliances we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good fridge!, don't know why some people has bad say about Samsung ,but this fridge is an modern era , beautiful piece of technology must buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. Love the dual zone. Love the ability to link my calendar so all my family knows the schedules. Love the shopping list feature as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome family hub. Nice inbuilt speakers to play your music on this. Nice way to put your picture memories on display. Not tried tv mirroring yet but hopefully that will also work perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a flex fridge and the samsung was great looking with very high reviews. black friday prices made it affordable. no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    screen is glitchy but overall amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and the screen were easy to setup. You had to google tips to get this setup properly and the screen is a bit slow. But overall worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line The screen with weather updates , shopping list etc' together with the app interface making it a great experience I had it for 4 month now and I am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty slick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting for this to come out in the stores and jumped on it as soon as it did. It has not disappointed and is a pretty slick addition if you like technology. Great convo piece too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app that syncs with the fridge is pretty cool. The kids are always playing Pandora and adding pictures. The door compartments are oddly shaped but other than that, it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it is big enough for the whole family and the hub station is awesome took a little time to get used to and learn but other than that love this refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator and smarttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexibility fun and a great applianc. What else could I ask?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for a family of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works good. I love the flex capability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the flexibility of the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having information at my fingertips, being able to manage items in the refrigerator. Love the ability to utilize the "freezone" to meet the needs of my family.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    THIS PRODUCT IS JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible product. We have had the ice maker repaired at least 4 times. The computer that is supposed to have software updates has never updated (the tech's also could not force an update). The lower freezer has stopped working. Samsung assigned a repair tech to come fix who did not show. Spent months trying to get someone to repair the icemaker. PLEASE, PLEASE DO NOT PURCHASE THIS PRODUCT. YOU WILL BE VERY SORRY!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and fast delivery. the water filter was very expensive, recommend buying elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Smart Fridge Feature!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the different things you can do such as making list. Still trying to organize it as I am not use to having the 4 door option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is really in love with this Samsung Hub Refrigerator. My kids love to draw on the note pad and look what's inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my fridge! Its seriously one of the best purchases Ive had in a long time.

    I would recommend this to a friend