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Samsung - FlexWash; 6.0 Cu. Ft. Washer with Steam - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 468 reviews

92%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Hands-down best washer money can buy

    Posted
    KY2TX

    Having previously owned both a front-load washer and then a top-load washer I can attest there is no comparison with the cleaning abilities of this washer. After owning an older Samsung front-load set for 10 years (which cleaned wonderfully) I decided to purchase a top-load set when we relocated. After much research we selected the Whirlpool Cabrio top load set since it rated highly on several sources & several friends said they loved theirs. Don’t waste your money. Immediately it was evident the top-load washers don’t come close to the cleaning efficiently of front-load washers. Not even close. This is for several reasons: 1.) the lack of tumbling rotation to clothes in those of top-load washers (without an agitator), do not give clothes a thorough cleaning. Your clothes do not get cleaned. Period. 2.) too little water. Top-load washers, in an effort to conserve energy & be considered “HE”, try to sell consumers on the fact that you will cut down on the amount of water usage per load & will ultimately save money in the long run. False. If not using the “deep water” sitting on the top-load washer, there is so little water that the top layer of clothing never gets completely submerged, forcing one to have to use the “deep water” setting per every washing. Unfortunately, even then the clothes are not clean. “Clean” clothes that come out of the washer with deodorant still on the inside of shirts are not “clean.” I tried to love the top-load washer. I tried all the detergents. I used more detergent. I used less detergent. The end result was always the same-clothes were not clean. Clothing consequently is left with a film of builtup residue from lack of thorough rinsing. After trying for 6 mos to love my new top-load washer, we said enough was enough and went back to the front load washer and purshased the Samsung flex-wash set. After the first wash with my new washer, ALL the clothing came out spotless and CLEAN! You will use less detergent. You will not have to pretreat. Your clothes will be CLEAN again. Worth every last penny.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic

    Posted
    funyygal
    • My Best Buy® Elite Plus Member

    I received the WV9900 6.0 Total cu. ft. FlexWash™ Washer and cannot rave enough about it. They were installed and ready to use immediately. I think I've even now learned how to actually wash clothes correctly. With all the preset buttons and settings there is no way to wash wrong. My clothes have never been cleaner, fresher, and softer. I use the same soap, softener, bleach or color safe bleach that I used in my old machine and my clothes were never this great. I also cannot believe how many clothes can fit in this washer. I no longer split my towel load in two, I am able to fit about 15 towels in one load, and king size bedding in this large drum. With a weekend full of laundry being able to fit more in one load and still have clean, fresh clothes is heaven. I also love the app. It's so convenient to be able to look right at my phone and know how much longer a load will take and even keep getting alerts if I've accidentally left a load of clothes in the drum. My favorite part of the app is just getting a notification that the clothes are done because I like to turn the sound off the machine at night when the kids are sleeping and with the FlexWash washer being so quiet it really helps. The black stainless steel is gorgeous and doesn't show any fingerprints! Now, my favorite part of the Flexwash washer is the little washer on top! For anyone who has ever washed an underwire bra in a regular washer knows it is not a pretty picture and actually age your delicates faster, not anymore! My sweaters are fluffy and not stretched, all the underwire in my bras are still in tact, and when I just need a few things washed, I can without feeling like I am wasting water. I could name a million more thing I love about this washer but you have to see it to believe it. My sister-in-law and aunt both witnessed it and have already ordered one each. I am very happy with the Flexwash washer and now actually look forward to doing the laundy! #SamsungInsider #SamsungFlexWash

    I would recommend this to a friend

    • Brand response

      Samsung

      We really appreciate the loyalty, funyygal! Thanks so much for the 5 stars! ^Mae Samsung

  • Rating: 5 out of 5 stars

    Best Washer on The Market!

    Posted
    slam402

    I’ve had my Washer & Dryer set for about 2 weeks now. These units are nothing short of Awesome! The washer has been a blessing for my wife and family. Since this washer unit has 2 washers built in, it’s allowed my wife to be flexible when she has needed it the most. We have 3 little kids at home all below the age of 4, accidents happen and having the flexibility to wash a super small load versus always having to use the large tumbler is a great thing to have. We have tried so many features on this washer lately and there’s still more to try. This larger washer was worth the upgrade for our larger family. We needed the flexibility while also being able to do a much larger loads of laundry to save time. Connecting this washer to our smartphones with the smart control feature allows us to once again have the flexibility we need as a family at home and on the go. This washer tells us when loads of laundry are done and ready to dry, but if we forget to do turn the washer on, (because parents never forget anything) we have been able to get it running by simply using our smartphone to do it! There are so many positive things to say about this washer that it’s hard to do a pros and cons list. This washer has more pros than cons hands down. There are 2 things that falls under the cons list for me and one is the price tag, this isn’t going to be a cheap purchase for anyone, but if you make the jump it’s worth every dollar. The second thing is standard for any front load washer, is the fact that you must leave the door open on the washer to avoid a mildew smell in the washer. Other than that, the design of this washer, the flexibility of use, the flexibility of washing options, the ability to control the washer remotely are only some of the amazing things this washer will do for your family. No question, these are the best washer & dryer sets on the market! Samsung hit a home run here.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Washer

    Posted
    Hmirza

    I would like to start by saying that this washing machine is just hands down amazing, from its very sleek black stainless steel design to the technology packed inside. This is a front loading unit with a very large loading capacity, on top of that it also has a smaller washing unit located at the top of the washing machine for your lighter loads. This washing machine has made our lives so much easier. I have two kids 4 and 2, and they go through clothes like nothing. With the flexwash we are able to wash two loads at one time, which cuts down on your laundy time, and leaves us with more time to spend with the family. This unit is packed with technology, from its smart controls to its super speed cycle and so much more. Smart control is just an amazing option to have on this unit. It allows you to control with machine via wifi and monitor the time remaining on the cycle. It also notifies you via SMARTHINGS when your wash is done and ready for the dryer, and since our washer is located in the basement of our house, we dont have to run up and down now everytime we put in load, now we just pop open the app and bam. The super speed on this unit is another amazing option. So basically it speeds up your laundry time without cutting back on its cleaning abilities. So, on a normal wash which is about 45 minutes depending on the options, the super speed cuts that down to 30 minutes and does the same great job cleaning as it would on the normal cycle. This washing machine also comes with steam cleaning and sanatizing option, which with kids that love to get dirty is god sent. Also, i am surprised on how quiet this washing machine is, you can barely tell when the machine is running, even in the spin cycle. i cant say enough about how much we love our samsung flex wash.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Disappointing

    Posted
    Dill1
    • My Best Buy® Elite Plus Member

    We've had this washer since June and the top washer has consistently leaked from the fabric softener compartment. Well, not actually leaked but overflows--the water shoots right up and over during the wash cycle. The only time it hasn't leaked is if you leave the fabric softener compartment empty, then there isn't enough liquid in there to overflow when the water starts back washing into the compartment during the wash. I've watched it happen several times now. "Repairs" have been carried out twice, the last time the motherboard of the top washer was replaced. The repairman informed me it is a known design flaw and assured me the new motherboard would fix the issue. Ha! For being one of the most expensive washers you can buy, they should have made sure it actually works as intended. I've never been so disappointed in a Samsung product. As their offices are closed on Sunday I'll be calling them tomorrow to see how they plan to rectify this unacceptable product and situation. We did pay for Geek Squad service on this as well, only to discover that they don't have anybody in our area to service the machine, so that's something you might want to check before throwing away money to Best Buy. Normally I'm quite happy with Samsung and Best Buy, not so much with this time.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Not your mothers wash tub

    Posted
    W944jj0
    • My Best Buy® Elite Member

    When the flex washer arrived I was intimidated by all the settings and dual functionality. The system we have is black which makes the different wash cycles pop out with the LED screen. The slick color added to our already modern look that we have within the house. The bottom drum is very deep and can accommodate large loads. The top can focus on the small sensitive fabric. To thiink that one person could do two loads at one time blew my mind. But it can be done! I am not an technological person and it took me time to work thru the many different functions. For the first few weeks I used the main functions however as each cycle was under my bealt I would expand my knowledge by leaning a new cycle. The dual function allows one person to pay attention to delicate clothes while watching bed spreads at the same time. However once you break thru your fear of using it each load becomes easier. I know that there are still many different cycles to learn and I look forward to keep learning them. When you turn the system on you will feel the need to check on it as o did several times to make sure it was in the wash cycle. It was so much quieter than the last machine that I wasn’t sure it was on. There are so many options that to have the ability to wash different fabrics that will expand the life of your clothing. My daughter is in dance company and we wash her dance outfit 3-4 times a week. The flex washer had a function for active wear. For those of you who want to expand the self life on certain clothes. Another one of the most amazing features offered on the system is the self clean function. I’m other machines I have never used this option however after research I discovered that the machine cleans itself. I will be using this fiction as much as the system allows. For those who are tired of that after smell in the machine Samsung has figured it out. When I used the first cycle of clean I was sold. No more mildew smell. The chime functionality at the end of the cycle gives the person wasting the clothes a happy dance at the end andrather than the deaded dual noise of the beep on my prior washer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor performance

    Posted
    Coronabuyer

    Purchased both washer dryer little pricey but loved the fact it had two washers and dryers:) steam and bedding and larger basin. Our delivery & installation experience- 1st deliver dryer was damaged by forklifts. Took week for another. Keep in mind we are on propane so it took them most expensive $254.00 dollar adapter that was required. Not including installation. We had no choice:( It's wash time! So here it goes! We continue to use them till we received another one. After use of all modes let's start with the Washer- seems to leave clothes soaked in normal mode and heavy duty requires extra spin. Not yet to see any modes spin tight. To wash a load of clothes in normal mode and the extra hot water extra high spin it takes 1:46:( that's crazy! To sanitize steam 2:48 with pre soak its 3:23hr this is ridiculous. I am unsure how much water usages this beast takes! So much for energy efficiency. Didn't take long but it threw off its first code less than a week. Per manual points to drain pipe not being installed to ground after troubleshooting manual. So are they installed wrong??? No one has answers since they are to new! Oh let me mention the drain pipe notice in pic where ours is located. Also the pipes do not fit so the installer had to drill out a larger hole. Now for dryer- worst dryer ever! Takes 2 cycles to dry 8 pairs of jeans. The pockets were slightly damp. This too on heavy duty taking 1:16h so calculate that time! I did the bedding mode for a king size blanket. Took 6 cycles to dry taking 1:38 each Absolute crazy! The clothes have a cooling cycle and the clothes are not hot when they get out of dryer just slightly warm. This applies to both dryer's same performance. They thought it was due the probability of propane... it's besides me since all other front loaders we owned worked perfectly fine. Now let's talk about top washer and dryer. Only reason it was purchased for to wash the delicate wear. Works great! It seems the barrel shakes like it's out of alignment for minute every cycle I have used and is loud. The pitfall is manufacture do not have a compartment for detergent. The provide a rubber triangle to put in basin. What happens if this gets damaged or lost? As far as the app they are way behind on technology with a house that is all wifi/ Bluetooth wireless technology. They won't sync! My take is what's the point if we can't be home to do laundry! Just to alarm me I'll pass! They look great but looks like Samsung needs to work on associate training and provides support for theses. Needless to say is it worth spending $3500.00 vs going back to dials and simple machines? More than likely I will probably spend half of this! So there is schedule pick up on these this week! Back to shopping! Oh wait lastly the clothes smell great and seems to clean pretty good it's too bad! I need propane too! Stick to tvs Samsung!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Scratches easily!! Love top washer - dilema

    Posted
    Shoosh

    I just got our flexwash and flexdry yesterday. We replaced our 1 yr old LG due to blankets catching on their lint trap, look that up before buying that LG model! Everyone raved about Samsung, so we went with the latest and greatest. The top washer is awesome for washing bras and underwear seperately, love it. The main dryer is not as efficient as my old dryer, but I need to use it a little more to be fair on rating, which I will do. The washer and dryer sit very low, you can sit on the floor and transfer clothes from washer to dryer. I don't know if a pedastal is available, but it would't be an option for us because we have cabinets above and need space for opening the top compartments. My one major complaint is scratches! It arrived scratched up. I watched it unwrapped at delivery, so it is my belief that it was scratched prior to shipping. I called Samsung and they said they don't cover that, and to let the retailer deal with it. The top plastic piece that says "SAMSUNG" scratches easily. I have babied it, but either I am noticing more preexisting scratches or it happened during the 2 loads I have done. I have not placed any items directly on either unit. I suspect they will redesign this part. It is a small plastic part, easily replaced. Both my units had a major scratch to the main metal casing also, we were offered an exchange by the store. We are gonna wait before deciding if this model is a keeper. There is no doubt having an extra washer AND dryer is a great asset if you value your time spend on laundry. BTW, we bought at Best Buy, and they have been terrific through the whole process, so far. This a newly released product and I searched for reviews with no luck, so I will update if anyone needs it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid Samsung appliances, service nightmares!

    Posted
    Erock
    • My Best Buy® Elite Plus Member

    So I bought this fancy washer along with the fancy dryer for $3,000 and for the most part it has worked OK up until recently when the upper washer wouldn't drain anymore (the dreaded error code 15C, google it, you'll find plenty of reasons to not by a Samsung washer). As the washer was less then a year old this was concerning but fortunately it is still under warranty. Dealing with Samsung support is where your nightmares start. They do some basic troubleshooting over the phone and then say they will have to call you back to either triage or schedule an appointment. I called them several times and always got the same "someone will call you at some point, that's all we can tell you". So I waited and waited and Samsung never called, they kept promising I would get a call today but by 6pm that never happened and I suspect I wouldn't get a call until next week at the earliest. Finally after one time calling one of the guys said oh, you've never called in for service before on that unit, we can schedule something for you. Now why the heck didn't you do that originally it should have been very obvious from the serial # of the unit it has never been serviced. From that point I got the run around some more, they said someone from the service dept (apparently an outside company) will call you. It now being Friday and nothing open until presumably Tuesday (Mon is a holiday) means I'll be without a washer for probably a week or more. I also googled the service company they said would be contacting me and they had about 100 Yelp reviews related to Samsung and most of them were 1 star. Well that will give me plenty of time to go shop for a new washer dryer set and unload these Samsung units on some other poor sucker. On a side note I had an experience with another brand TV I bought from Best Buy as well recently and their service was fantastic. I definitely won't be buying a Samsung TV in the future and probably not their phones anymore as well.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this washer!

    Posted
    Sknight
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Amazing washing machine. Obviously it is more expensive, but so so worth it! We didn't buy a new dryer because this washer is just that good. And the main washer is HUGE! I have 2 kids and I can put nearly all of their clothes from the week into one load. And having that top washer saves so much time! I was afraid that i wouldn't use the top washer, but I can put all of my workout clothes in that load, or kids blankets, etc. I am so glad I splurged and got the washer I wanted! We did buy the 5 year geek squad warranty (which we usually don't) just bc it is a new model and you just never know... it is 2 washers in one after all! The only complaint I will say about the install is with the drain hose. Our house is a 1997 built house, and the drain hose and the size of the drain pipe was the same. And the hose needs installed differently than normal washers. You don't use a normal hook like most washers, this hose had to be pointed directly down. So needless to say, they couldn't complete the install. Then I had to go to lowes and have someone there try to understand what I was talking about, and make an adaptor to work in our drain pipe. So Samsung should work out the kinks on that. Maybe an adaptor of some sort? What I gathered is our house is too "old" and the pipes weren't made as large as they are now in newer homes. I think the designers assumed if you were going to be buying this washer, then you must have a brand new house. But! Once that was all figured out and my husband came home and got the drain hose installed (we had to makeshift an adaptor and use some creativity) ---- it was like a dream! I did so much laundry so quickly, and efficiently! So so so worth the headache!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung Makes Any Laundry Day Funday!

    Posted
    rnk2003
    • My Best Buy® Elite Member

    The 6.0 cu ft. Samsung FlexWash wv9900 washer is the washer you’ve been waiting for! The features are endless and the quality is second to none, which was a huge upgrade for me. We previously owned a front load washer, which was less than impressive, so I was slightly skeptical before trying out the FlexWash. All of my concerns were quickly put at ease. The FlexWash is everything that it’s advertised as and more! First, our washer and dryer are on our second-floor in-between bedrooms. Our previous washer was very loud and would make lots of noise when it would go into a spin cycle. Not the FlexWash. This washer is extremely quiet leaving me with no qualms to run a load when my son is sleeping. The VRT technology helps ensure each load is balanced and never allows the washer to become noisy during the spin cycle. With having a small child we are constantly having to do small loads of laundry because he spills something. The upper washer has been a godsend for us. We’re able to quickly do a load of his stained clothes without having to start a full load of laundry. I was nervous that it wouldn’t be as powerful because there wasn’t an agitator, but that is completely a nonissue. The top washer has been a beast at tackling stains and leaving our clothes fresh. It also does a great job with delicates as well. The main washer was a huge upgrade for us. The 5.0 cu ft. capacity allows us to wash our bedding without having to worry that the load would be too big. No longer are we having to split loads into smaller loads, because this drum can hold a lot! Just because you can do large loads of laundry does not mean the cleaning power is sacrificed. I have been extremely satisfied with how clean and fresh our clothes come out after each load. The clothes come out fresh and clean even when we’re in a crunch for time and use the speed setting. Overall, I am extremely pleased and satisfied with this washer. Not only will it work hard for you, but it will look good while doing it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Washing Done Right

    Posted
    gRimLocK49
    • My Best Buy® Elite Plus Member

    I replaced an aging front loader with this new FlexWasher and believed the top smaller washer would come in handy and I was right! The smaller washer does excellent for my wife's hand wash and delicate garments. There's one thing I wanted to try and that was a jersey as I hate washing my stitching jerseys afraid to mess them up. I loaded up 2 of my jerseys and they came out clean with no damage! I have washed many jerseys now this way. Another great feature from my previous model is that you don't have to add waster to a reservoir to get steam. The washer uses the existing water line to get the steam going! The washer is large and tested every type of item from bedding, towels, kids clothes and denim. All items came out clean and great. I use pods and have no issues with my clothes not coming out smelling great and clean. I am happy with the washer and will continue to try all the features. There are so many from Fast Wash, Sanitize to name a couple more. The washer has smart features and can connect to the Samsung Smart Things app. My phone now lets me know when my load of clothes is complete! The machine is great to look at with the great finish and there is even a light in the drum of the washer which you normally don't see! I am reviewing as part of the Insiders Program!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Making Laundry Fun?

    Posted
    pvtpyle
    • My Best Buy® Elite Plus Member

    I don’t know if it will ever be possible to make doing laundry fun, but this new FlexWash washer has defiantly brought me closer to that point. Ok, almost everyone hates doing laundry. For me doing the laundry can be tedious, time consuming, and is an interruption to the limited downtime I have on the weekends. With my new FlexWash washer I could not be happier. There are so many cool options and features that help make the chore of doing the laundry faster, better, and more convent, such as smart home integration, delayed start, being able to do 2 loads of laundry on different settings at the same time, customization options, and fast wash mode. I’m really impressed with this washer so far. On top of all the features, it is simply gorgeous to look at. This washer has truly lived up to the hype. It is saving me time doing laundry, my clothes are coming out nice and clean, and there are so many cool features. A couple of things to be aware of if you are looking at this washer. The washer itself is fairly tall. My wife is 5’4”. If we added the pedestals, it would make it difficult for her to reach the upper washer. So I don’t feel that the pedestals would be needed, unless you are tall or do not plan on using the upper washer much.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thanks, pvtpyle! I'm thrilled to hear how much you love your new Samsung washer. The wide range of features makes it a great choice! I appreciate the wonderfully detailed review as well! ^Mae Samsung

  • Rating: 1 out of 5 stars

    DO NOT BUY THIS WASHER!!!

    Posted
    TiredOfTheLaundromat
    • My Best Buy® Member

    DO NOT BUY THIS WASHER!! It broke on day 27. Too late to return to Best Buy and Samsung service is too lacking in timeliness. The system is not capable of flushing the fabric softener through the compartments. Water backs up in the compartment and sets off a sensor to tell the machine to only drain. This will shut off both the upper and lower machine! It will never stop alarming unless you unplug the machine from the wall. Repair man says this is a very common problem and a design flaw. It took 2 weeks to get them out here in the first place. It will be one more week to get the part and have them return. Samsung will only pay for this for one year. After that, I get to foot the bill for repeated repairs. I specifically bought this unit to have the top washer for small loads that I don't want to wash with fabric softener--bathing suits, sports uniforms, work-out wear. I only used fabric softener in the upper unit 2 times!!! That was enough to make the entire machine completely unusable. Unacceptable!! So now that the entire doesn't work and won't complete the wash cycle, it has water left in the system. My brand new front loader stinks already. Since it can't be fixed in a timely manner, all the work I did to make sure it could dry out when not in use, wiping the seal after every load, and running the cleaning cycle was useless. It already stinks!!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best washer with for a baby!

    Posted
    Miranda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This washer is really top of the line. I wash my 4 month olds clothing in the top and I will was towels and my clothing in the bottom washer. The washer and dryer sync with each other so all my loads got done at once. I can do 4 loads at once. The dryer has a delicate air dryer on the top so it’s nice with bras, delicate clothing and stuffed animals. It takes a while for it to dry completely but it’s better than tossing into the dryer. They are big but do fit nicely in my laundry room. The only problem is that The doors suck! I can only open the washer to the left and I can’t switch the washer door. The dryer door you can flip to the other side but the washer you can’t. The doors won’t be in the way if you have the washer on the left and the dryer on the right. My house isn’t like that. That’s the only downfall. Also when you buy these make sure you order the bigger unit, it has a touch screen display and chrome finish on it. They have a smaller unit and it has the push buttons so liquids could get trapped and gross, plus it doesn’t have chrome. I wasn’t told about the bigger unit and ordered it and had to return it. It was the biggest headache, but everything was taken care thanks to Sharon with the Best Buy team. Great washer, so many settings. I love it with my baby clothing. Worth every penny.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst buy

    Posted
    Jess
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I used it for about 2 weeks and had for a month . We went on vacation and didn't utilize a lot but when we came back we used a couple times then one day it would not drain I thought wow what happened. Called Samsung as they came to look at dryer because of error code and they said they didn't know how to open the unit up so they would have to research and come back. They came back and said the pump is malfunctioning and it needs to be replaced but in order to get to bottom pump they need to take apart top washer. My concern with all this is that's it's brand new I called Samsung they would not replace unit or refund as I explained to them my unit will now be refurbished . After going back and forth with Samsung they said no they will not replace or refund because their policy is only if it's not repairable they would exchange or refund. So after spending $50 each trip to laundry mat I gave in and they will be coming Thursday (tomorrow) to repair pump. I had issue with dryer and they cost me money and never got a refund. I'm annoyed at this point so I would never buy anything from Samsung again . I upgraded after having my washer and dryer for 5 years and they were still working I just wanted the new technology and two washers in one for a family of six was hard to pass up.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    It is fun to do laundry with FlexWash

    Posted
    fofo
    • My Best Buy® Elite Plus Member

    I finally replaced an 8 year old washing machine with this excellent and top of the line Samsung washing machine. After installation and a quick review of the manual we started using this washer, we have a three year old boy at home and with the second washer on top life is much easier as with any child this age or so ......... we have to "clean up" the mess that he makes and washing his cloth is easy and fast and dryer next to it is a Wonderfull addition. it is very quiet and we hardly hear its noises except when it spinning fast at the end of the cycle. Cloths are way cleaner than before, and the ability to do 2 loads at the same time is a life saver when you are in a rush. Can't explain how wonderful this product is, you have to try it to appreciate the quality built that Samsung put into making it. Highly recommended and there is noway that anyone will regret buying it. Excellent options for all kinds of cloths, it can easily fit a large blanket easily.

    I would recommend this to a friend

    • Brand response

      Samsung

      Wow! Thank you for leaving such a great and detailed review, fofo! It means a lot that you would take the time to tell us what you like about your new Samsung washer. We appreciate you! ^Mae Samsung

  • Rating: 1 out of 5 stars

    Samsung Service is Terrible

    Posted
    RonSR

    I have had this for 6 months, and while the washer was good, the top washer had a loose gasket. I called Samsung, and they recommended warranty repair. Samsung contracts out the work to Dish Installers...yes, the same guys that install satellite dishes. Turns out they have no clue what they are doing. Go figure. Dish came one afternoon, spent several hours and couldn't fix it. They needed more parts and were supposed to come back the next day. They were 3 hours late, and then spent 7 1/2 hours trying to fix it, but still didn't fix it. Then they told me I could only use the top washer to wash a single pair of socks at a time. Ridiculous! I called Samsung customer support located over seas and the woman told me that the repair person was correct in only being able to wash a single pair of socks. I have now wasted several days and still don't have a functioning top washer. Unfortunately this is another example of terrible manufacturing with even worse customer support. I know all of this done to save costs, but the old adage of you get what you pay for is clearly incorrect with Samsung.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung Flexwash - Highest of the high end!

    Posted
    GACrossley
    • My Best Buy® Elite Member

    We've spent a month or so getting to know the samsung FlexWash washer, and found it to be excellent. It gets clothes very clean, and has thus far handled everything we've thrown at it.. including my son coming home with lice and us having to sanitize all his clothing and bedding. The features this thing is packed with are really great; it has every little bell and whistle you can think of. It even connects to WiFi and integrates with all my other samsung products. I can control the state of the washer from the panel on my samsung fridge, or from an app on my Samsung QLED Television. The top washer is great; I can do a load of underwear or socks or something in it when the main washer is in use. It seems to get everything just about as clean as the bottom washer; even though it doesn't have as many features. The washer looks great; very sleek, very impressive. Everything about the build quality of these machines screams high end. Thank you so much to the insiders for the opportunity to review this washer

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke within 3 weeks

    Posted
    Netteches

    Disappointed in this machine and Samsung in general. While it cleans nice, it broke within 3 weeks and now they say it will take 2 weeks to get someone out to look at it. As I feared, purchasing something will all the advanced bells and whistles has come back to haunt me....much early than I ever thought possible. My old washer and dryer lasted 10 years with only 1 repair needed during that time but we decided it was time to upgrade. Samsung said that that they aren't responsible because it's within the first 30 days. Can't stand companies that find every way possible to get out of backing their products and/or giving a dam about their customers. My recommendation is to take your money to a company that will stand behind their product and provides real customer support.

    No, I would not recommend this to a friend