The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,617 reviews
Rated 1 out of 5 stars
Terrible device
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is simply put, the worst phone I have ever purchased. And that’s including my basic Nokia from 2002. I had an IPhone 15 pro max that I gifted to my brother and I wanted to try an android device while I wait for the new IPhone in September. I expected a certain drop in quality and performance considering how much this phone costs but nothing prepared me for the disappointment I have since experienced. This phone is severely underpowered with its 4gig ram being incapable of handling even the most mundane tasks. It is sluggish, hangs often, and difficult to type on due to the lag. It is incapable of handling android auto and consistently fails when connected to the vehicle’s display unit. It cannot even handle switching between apps and will often reset the app soon as you get back to it hence switching between apps is impossible. I was tempted to return it but the mandatory restocking fee that is tied to it makes it an expensive affair. I might as well suffer for the one more month and wait for Steve Jobs descendants to save me from my misery. Do not buy this phone unless it is simply for picking up calls.
Greetings Mchanjamaa, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy A16. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a 2-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for choosing Samsung! - Debra
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is working properly and enjoying it! Please go and check it out at store!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a second phone to use strictly for work. This phone works great for my needs. I don't understand why there are complaints about the speed. The price is perfect for what you get so not sure what they are expecting but this phone is fine for a low cost option.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is good I’m using it as back up because my other phone is 7 year old. I use it sometimes to browse stuff in the internet and does quite well. I
This reviewer received promo considerations or sweepstakes entry for writing a review.
The AT&T store sent me to Best Buy because they were out of theirs. The guy got me the phone right away, only thing was he didn't know how to transfer my data over. So back over to AT&T. But all in all a really good phone
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Mom needed a new phone for the longest and this phone turned out to be her Christmas gift. You should see the smile on her face. Can't believe this phone was under $200. Great phone from Samsung.