Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 11252838
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Happy mom
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything a pre-teen needs without breaking my wallet. Good first phone
I would recommend this to a friendUnhappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like some of the features on this A16 Samsung phone. This phone is suppose to be a upgrade. When you are looking up a contact person name, you have to scroll down all the names,i nstead of hitting the letter of the person name.I previously had the A13 Samsung phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Stoney23, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as it allows us to improve the design and functionality of our product line. To look up contacts by name on your Galaxy A16 5G, open the Contacts app and use the search bar at the top. Alternatively, you can scroll through the list, and if you have many contacts, use the alphabetical sidebar to quickly jump to a letter. Please feel free to review, "Manage your contacts with ease on your Galaxy phone and tablet" if you would like to learn more. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Cheaper phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good prices and products, easy place to get any electronics and you can test before you buy it.
I would recommend this to a friendFavorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite phone. Side mounted fingerprint scanner is easy-to-use, (it's in the one-off switch) so can use screen protectors without problems.
I would recommend this to a friendSamsung A15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product s in best buy and the services are very good product is the best in functions
I would recommend this to a friendWorth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my son. It is a great phone for the money. It has taken its share of drops and keeps on running. Would recommend.
I would recommend this to a friendSamsung Android Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung phone met my expectations and I'm pleased with it and would recommend to buyers.
I would recommend this to a friendGreat and Affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone if youre on a budget or for someone who doesnt care for all the technology. Does have digital wallet available which is a plus.
I would recommend this to a friend- Pros mentioned:Overall performance
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone! Would recommend this phone to anyone!
I would recommend this to a friend It nice to be using this
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about you people thank you so much
I would recommend this to a friendSamsung A16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to play games, its awesome. It even fell and the screen didn't cracked. This is a hreat phone.
I would recommend this to a friendGreat experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality Best price, time ago I purchased a similar TV and a Samsung cell phone
I would recommend this to a friendGalaxy A16
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband likes his new phone over his old one. Took a long time for his to make the switch.
I would recommend this to a friendSamsung Galaxy A16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality Excellent. Very good for browsing with 5G.
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice to buy and use i recommend this item, for.
I would recommend this to a friendMr Ogawa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good affordable phone, bought one for my parent and they love it
I would recommend this to a friendGreat vaue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and value Highly recommended for price
I would recommend this to a friendSatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price on the phone. I am hsppg with my purchase.
I would recommend this to a friendALHAG Dada
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and personalized Excellent in the information needed for the customer
I would recommend this to a friendTouchscreen failed after 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I despise this phone. This is my third or fourth cheap Samsung phone, up until now I have loved them and never had an issue. This is one is terrible. Battery life is awful. Despite my home Wifi being set to auto-connect it will not detect my home wifi without me restarting my phone every single time I return to my house. The touch screen sucks, you have to touch a very specific spot up to when pulling down the menu or it does nothing. The touchscreen failed after 3 months and I had to mail it in for repairs because the Samsung verified repair people could not repair it themselves. During the nearly 2 weeks it took for the Samsung mail in repair process I went back to my old A03 and all my problems went away. No wifi issues, no touchscreen issues. I wish I could just have a new version of the A03 phone. This phone sucks and makes me consider an iphone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Disappointed, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to address your concerns regarding your battery life. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Also check out, "Galaxy phone or tablet Wi-Fi connection issues" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
