Main Content

Customer Ratings & Reviews

$169.74

Customer reviews

Rating 4.4 out of 5 stars with 1617 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,617 reviews
  • Rated 5 out of 5 stars

    a16 review

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone good value at this price very good products best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase my mom got it for flexibility and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing cellphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two A16 5G for my daughters and they got crazy. This is so amazing and cheap comparing to the current market. I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cell phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :Good price: good features: battery life ok..could be better

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there LisaM, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your experiencing less than ideal battery life on your device, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help address your battery concerns. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    New Samsung phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung Phone is great. Lowes helped me set it up and works great. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone for people that are looking for a cheap and modern smartphone. It is great for kids and older adults

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy and large

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about 4mo, coming from an iPhone 7. I didn't realize how heavy and clunky it was as I bought online and then picked up in the store. I don 't like not being able to change the size of my desktop icons. Have had difficulty trying to locate help for desktop issues. Photos are not as good of a quality as I expected fro as many cameras that it has. I decided that I am going to look for a smaller phone that doesn't weigh my purse down and that can actually fit in my pants pocket.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha DonnaW, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy A16. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A16 weighs 7.06 ounces with a main display size of 169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners). To change app icon size on your Galaxy A16 5G, long-press an empty area of your home screen, select Home screen settings, then tap on Home screen grid. From there, you can adjust the grid layout (e.g., to 4x5, 5x5, 5x6) to change the icon size, with a larger number for the rows/columns indicating smaller icons. Tap Done to apply your changes. If you would like to share additional feedback with us regarding your experience, or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    my samsung

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, a must have to stay safe. I'll recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone I recommend my all friends by this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant to use smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast responding and has new features compared with my previous one. I am enjoying using it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Divice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the device exceeds expectations....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son lost his iphone needed a replacement asap so he got this not bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Slow for Daily Use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this phone. It looks nice and has enough storage, but it is too slow. It takes a long time to open apps or move between screens. This made it hard to use every day. I thought a 5G phone would be faster. I would not recommend it if you want a phone that works quickly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha HakeemJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your thoughts and critiques as we improve the design and functionality of our product line. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good update from my old A10 and was easy to transfer files from my old phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to return as a plus member at Lake Jackson TX but refused because plus or total member can’t get extended period return for all phones as local store CSR told but it’s doesn’t make a sense for pay extra plus membership or total membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price and what I need it for. Would highly suggest if someone needed an affordable phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    cheap phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it's a good cheap budget phone. Samsung quality

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Benn, thank you for finding the time to share your thoughts with us about your Samsung Galaxy A16. We value your honesty as we improve the design and functionality of our product line. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Galaxy A16, please feel free to contact Support. We'd love to hear more from you! Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    my sister

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in Houston they help me alot which phome to getthank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough help available. They tried but I felt something was not right.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Susan, thank you for sharing your feedback with us about your experience with using the Samsung Galaxy A16 5G. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my nephew and it was more than perfect.

    I would recommend this to a friend
Sponsored