Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 11252838
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Thanks best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, with a great price for a new phone
I would recommend this to a friendGalaxy A16
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid phone for the price. Suggest a soft phone cover, as the screen cracks pretty easy. Doesn't seem as durable when compared to higher end models.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations SeanW, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to share any other feedback with us or if you would like any further assistance, please do hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Dont buy, slow unresponsive screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone stinks. I had a cheap motorola that started to have some battery issues so I got this, and I hate it because it is so slow and unresponsive.I don't even know how they can justify selling it. And i'm just talking about navigating around the phone , minimizing, maximizing, swiping , it sucks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JosephS, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We're taking action to improve the functionality and performance of our product line based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. Let us know if you have any questions after reviewing the resource shared by reaching out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra
Basic Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good as a baisc ohone, it annoys with the performance lag with not much apps run ing in background.
I would recommend this to a friendBrand response from Samsung
Posted .Good day Caballero500, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the performance and functionality of a product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize your device. If you would like any further assistance afterward, please feel free to contact Support. Thanks for choosing Samsung! - Debra
All the same.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Non-removable spywhere drains battery. You do not own, you only rent the phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JamesZ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the free time available, please take a look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra
A16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great device. I give my father as a gift he like the device. This is super amazing and comfortable device.
I would recommend this to a friendMy Previous Purchase...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for a replacement phone and the price wasn't bad either. My only issue is with the keyboard when typing when words I type in are replaced...
I would recommend this to a friendBrand response from Samsung
Posted .Good day GregoryS, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To stop word auto-correction on your Samsung A16 5G, go to Settings > General management > Samsung Keyboard settings > Smart typing and turn off options like Predictive text and Auto replace. You may also find Suggest text corrections to turn off in the same Smart typing section, which controls automatic grammar and phrase corrections. If you would like any further assistance, please do not hesitate to contact Support at your leisure. Thanks for being a steadfast Samsung customer. - Debra
Quick and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something quick to replace my phone that broke.
I would recommend this to a friendNice phone for its value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice phone for its value, stability of software is a key
I would recommend this to a friendThis was for my grandma.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandma seems to like the phone. This was not for me.
I would recommend this to a friendSamsung A16
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy electronics .Will visit in future again .
I would recommend this to a friendgalaxy A16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with quality, price, performance and ease of use
I would recommend this to a friendGreat product samsung phone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great phone to have, thank you so I will refer this phone to anyone.
I would recommend this to a friendPurchasr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Love the item that we bought price was unbeatable. Thank you.
I would recommend this to a friendExcellent phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone for your personal usage and photo taking too.
I would recommend this to a friendGrate phone for the prize
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not a high tier phone but is grate for the price or an emergency phone
I would recommend this to a friendBASIC Cellphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic cell phone, but the battery is awful! If you need an inexpensive cell phone, this one will do. Be aware, the battery needs charging OFTEN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Mdjcklprm, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Samsung A16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Processor is very slow; does not work well when steaming
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Fsith, thank you for finding the free time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy A16. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being an unwavering Samsung customer. - Debra
I love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this movil I buy for my father and he is very happy
I would recommend this to a friendNot happy with new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drop down box appears when I'm in another app and the phone is ringing it gives me the option to answer it but the person on the other end of the line cannot hear me and we often get disconnected. Does not tell me when I have a new text msg. Very unhappy with this purchase. I want to get another phone. I sure hope I can return this and get a different one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy User524393, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Please feel free to check out, "Microphone issues with Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra
