The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,617 reviews
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone was for my son. He loved it without a doubt. Thanks
Hey MarilynL, thank you for your feedback on your Samsung Galaxy A16. We are happy to hear that you are overall pleased with the usage of your device. We know how important the ability to align the settings to your preferences are to you every day, and we have the full manual for your device available online to assist you. We also have our team of experts available to assist you further any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Mid-Grade Phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone had to be replaced because he first one wouldn't charge. It's an okay phone, but it's not the same as the Galaxy phones.
Hello K123, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to review, "Galaxy phone or tablet will not charge" to help resolve what you experienced with your original device. If you have any questions or if you would like any further assistance, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
Rated 2 out of 5 stars
Worked for a month
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone overheats and becomes unusable. Only had it for 1.5+ months.
Hey there Prize, we appreciate you sharing your feedback on your Samsung Galaxy A16. We know how important your phone is to you, and needing to be able to have prolonged usage that is comfortable in your hand. We have a great article available online to assist you with the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available through chat to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Rated 5 out of 5 stars
Samsung Galaxy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this phone very easy to use and has all the Apps i need
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone ,A16, is the worst phone I have ever owned in my life, period. It's slow, lagging, not responsive, very difficult to use it for anything. I just have to delete most of the app or it will not even run, it definitely not worth the money, please, don't waste your hard earned money on this. Samsung products are usually very good but why they made such a junk like this, unbelievable.
Good day Oldguy314, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please let us know by contacting Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
Rated 2 out of 5 stars
Underpowered and Slooooow.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This may be an ok phone as your kid's first phone (or grandma's last), but if you're trying to do anything serious, you'll be incredibly frustrated. It lags horribly. You can literally count the seconds between button press and reaction. Switching between apps is painful. Unless you're only working one app, this phone can't be used for gig work. I am returning mine and getting the A25+ instead. The only upside is that it is one of the few phones left that allow you to add an SD card.
Howdy Mwrobison, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A16. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. You can adjust the touch sensitivity in your display settings, if you choose. Feel free to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by contacting Support. Thank you for being a devoted Samsung customer. - Debra
Rated 5 out of 5 stars
Samsung A16 mobile Phone.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung A16 mobile phone works well with ease of new software and updates.