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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1107 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,107 reviews
  • Rated 5 out of 5 stars

    It does have eSIM despite what others say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this phone so got one for my daughter yesterday. It does have eSIM. Got the 12 month $15 per month Unlimited talk-txt-data Mint Mobile eSIM plan setup no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kit Kat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone real well. Although it seems to turn off hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J bought teo of this ohoes for my parents and they loved it so well they kept calling me to thabk me . Would love to buy again for my wife’s parents too . I guess it’s user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe my new phone-Samsung - Galaxy A16 5G 128GB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has this phone, I am still considering it. She is happy with compared to he Samsung S8 phone. A big upgrade, so I am trying NOT to have the same phone as her anymore. But for the price, its worth the money no matter how tech savy you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone for my daughter like it . also not too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son. It is a great phone for the money. It has taken its share of drops and keeps on running. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite phone. Side mounted fingerprint scanner is easy-to-use, (it's in the one-off switch) so can use screen protectors without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if youre on a budget or for someone who doesnt care for all the technology. Does have digital wallet available which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price. Is more affordable than other options!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy this slow phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow phone, phone is super sluggish. I wish Samsung added better processor and more ram. 4GB ram is not acceptble in 2025.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Syed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Feel free to reach out to Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Travel Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to travel with if you want to leave your personal phone at home. I highly recommend it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible phone,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this phone, WIFI keeps going in and out. With out notice, Causing my carrier to charge me more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was excellent. Everything worked the way it should. All expectations met.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a bit faster, i wish these phone companies would stop using mediatek processors they ALL suck lol, good for the price though at or under 200dollars

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestK, thank you for taking the time to share your experience with using the Samsung Galaxy A16. We value your feedback as we improve the design and functionality of our products. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your device, please do not hesitate to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Clear and loud volume. Plenty of storage space and fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying but seems like it’s a great phone for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a good price......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone good screen quality low time battery good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG A16 Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung A16 is very good phone under 200$. Best phone for gift someone very special

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this specifications phone compared to most retailers

    I would recommend this to a friend
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