Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 11520195
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Glitchy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is glitchy and seems to her stuck and lag. Like ir buffers. It's somewhat slow. I was told by a coworker this phone has a slow processor. Not happy about it being glitchy for it being a brand new phone.
I would recommend this to a friendBrand response from Samsung
Posted .Good day GriseldaR, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy A16 5G. Thanks for providing us with detailed feedback regarding your experience. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
Fantastic phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.J bought teo of this ohoes for my parents and they loved it so well they kept calling me to thabk me . Would love to buy again for my wife’s parents too . I guess it’s user friendly
I would recommend this to a friendCorrect phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not need a high-end phone so the price is right for what I need.
I would recommend this to a friendGreat cellphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic phone for the price, and great sound quality......
I would recommend this to a friendHoliday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter likes it a lot. The call quality is good
I would recommend this to a friendSamsung A16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good for the price, the camera is surprisingly nice, I will definitely recommend it for anyone needing a back up phone
I would recommend this to a friendGrace
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was lovely and nice I cold get into this wonderful app
I would recommend this to a friendLove The Results
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Housemate loves the phone ... Loves me too ... Uses it daily
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and price. I will recommend to friends.
I would recommend this to a friendGood to use and easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my grandma can use easy and can use all the apps and is not difficult To use or understand
I would recommend this to a friendLOVE IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS CELL PHONE! USER FRIENDLY :) So easy to adjust to this new one from my old one!
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price! Bought it for my elderly parents and they are enjoying its convenience and simplicity.
I would recommend this to a friendGreatest phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and will recommend to my friends , coworkers
I would recommend this to a friendbest Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer serveice representative was very proffessional and friendly.gave so many options on the product selection and its working data details.
I would recommend this to a friendNot as good as Pixel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a relatively cheap phone, it works fine. However, after previously using a Google Pixel phone from several years ago, this one pales in comparison. The camera is mediocre, despite the three lenses. The UI is average at best, but it has few features compared to Pixel. It struggles when multiple apps are open and tends to crash. I also dislike the Samsung "ecosystem" of apps and UI design. So overall, I say spring for the Google Pixel, or save your shillings for one down the line, instead of getting this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DanielP, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Without having more information available regarding what you may be experiencing with your camera and UI, I suggest reaching out to Support if you would like further assistance with troubleshooting. Thank you for being an unwavering Samsung customer. - Debra
Love it ❤️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy with my new phone. Great quality. I'll be back with my 3 teenagers to purchase their new phones as well. Thank. Highly recommended.
I would recommend this to a friendGood device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality great service and attention in the store good and recommended device.
I would recommend this to a friendBasic Phone For Seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is just ok. I don't know why sometimes when i am holding the phone the long way it flips sideways. The camera pictures are not very vibrant, but it will do. The phone is good for regular basic usage.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Sparkle217, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to improve our product line. It sounds like Auto Rotate is enabled on your display. Swipe down from the top, tap the Auto Rotate icon (or Portrait/Landscape) in Quick Settings to lock it to Portrait (or Landscape) to stop it, or tap again to re-enable rotation. That should resolve your display rotating. Without having more information available regarding your camera quality, I suggest reaching out to Support for further assistance. If you would like to share any other feedback with us or if you would like further assistance, our Support reps are standing by. Thanks for being a valued Samsung customer. - Debra
Samsung Lover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! But I love everything that's Samsung! Yes!!!!
I would recommend this to a friendNew phone adjustment time....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is basically 85% like my previous BLU android phones, but the remaining 15% will take some getting-used to.
I would recommend this to a friend
