Customer Ratings & Reviews

For the price, the quality is not up to par. GPS precision is off while driving. Does not auto-rotate screen half the time. Processing speed is slow. Camera quality is terrible. This phone is nowhere near comparable to Samsung's true flagship phones. Samsung should make better quality phones for people who can't afford the latest and greatest flagship.

Don't get the unlocked phone if you want verizon support

If I could rate this product a zero, I would. We had this phone less than 24 hours and is already defective. In an otterbox and was not dropped. Best Buy did not even offer us a warranty at the time of the purchase and now I know why. Avoid this product! It is worthless. Just flushed $300 down the drain. So furious.

Piece of garbage phone keeps resetting to 3g and service drops for hours at time just got 33 text messages at once some 48 hours old amazing that a 600 dollar phone doesnt work

No matter who I get to help me I still can not make or get calls, no texting either. An independent samsung store can not help and it seems Geek Squad can't either.

Very poor phone I traded it in yesterday at Att the screen is over sensitive and puts you in places you don’t want to go

Hardware went faulty after 6 months, under light use with a delicate owner.

Wish I would of returned it when I could of its not a good phone to mushe to write about and my main issue is the fingerprint don't work most the time

This phone is defective, dont have even 2 weeks with it in the case I bought the same day and the back is cracked. Need to return this Asap.

Got fake charger with used phone . No box too. Best buy should have verified before shipping

Battery is very bad. Discharges very quick. I have another a53 purchased from amazon, it works fine. Buy from amazon or samsung directly.

This phone was supposed to be a new model that recently came out, but it is definitely not a good buy, gives you all kinds of trouble.

Purchased phone in August and having problems with it and it is just October.

The worst phone I have ever been I don't like it at all don't buy

It has two places to put SIM cards but only one slot works.

This is a great midrange phone, probably the best, the only midrange phone i haven't test is Pixel 6a, but phone on this price range this is probably the best. Has a Great screen, good pictures, awesome battery life, better than s22, that was my last phone, which I downgrade because 0f the battery life. The only thing is this phone is a little slow, moto edge doesn't lag like this phone, will take a little lag when switching apps or opening the camera. But for a phone on this price is understandable.

It's a really nice phone, video, images, pictures are wonderful

I had the Samsung A52 before I purchased this phone. I've had it for about about two months and have no complaints...well except for the fact that there's no headphone jack. It's not really a problem, but it definitely took me by surprise.

This is not a value phone by all means. Don't know why this phone is not rated higher. Absolutely overall well-designed functional phone. Great screen. the 120 helps for smooth scaling. Has some neat features like settings for the battery not to charge over 85% if your one of those that really know about battery technology. Processor speed is pretty fast for a ungamer. Pretty much this is all you need for an average person that needs a phone with high end benefits included for a good mid price phone. took advantage of the black friday week sale too.

I've been a Samsung user for years. Watch. Phones. TV. I want to right off the bat say - DO NOT LISTEN TO ANY REVIEW that does it darndest to find flaws, to compare it to so-called flagship devices, and just basically nitpicks at whatever will have you think twice. I have had the A52. Just sent it in to get worked on because it has issues. The screen at just 50% brightness looks better on the A53 then on the A52. Speakers are about the same. Speed is about the same. DO NOT listen to anyone that says you may see a bit of a stutter here or there. That is a bunch of crock. It happens on the A52 as well. Honestly, bottom line, I can't see much of a difference at all. I am not a gamer. Again, there are so many reviewers (all of them get free everything from companies) that keep highlighting the whole gaming aspect of a phone. If you are just a gamer, mostly a gamer, and occasional gamer, than why get a phone? I use a phone for calls, email, text, and scrolling through things that interest me. I am quite a bit on youtube. Again, I frankly do not see a difference between this unit and an A52. The A53 is a very good phone. Do yourself a favor and try one if you need a phone, and STOP being swayed by any reviewer that, AGAIN, gets everything they review for FREE. Why else do you think they do the review? It's not a hobby, that's for sure. A phone purchase needs to stay personal, and not based on anyone else's experience. YOU BE THE JUDGE. As for me, I am enjoying this phone.