Customer Ratings & Reviews

I like no contract phones. So when I saw this unlocked product reasonably priced, I thought it matched good design, no contract, decent pricing, and good performance. However, when I received the phone, it had No Warranty in United States! How would Bestbuy sell a product without warranty in the place of sale and use? Should the seller Not indicate that this product is not warranted in USA? I returned the phone to Bestbuy they charged me a princely $35 fee for repackaging though I Did Not use the phone for a second. They said the package seal had been broken!

Upgraded from Samsung 5, love the bigger screen. Travel a lot, 2 sim card feature is very beneficial. Easy to use.

i'm only giving this a 2 star rating because I wasn't able to get insurance for the phone from Best Buy. I reached out to Samsung and was told this is a non-US phone and I would need to get insurance through a link she gave me for non-US phones. She recommended I return for a US Model. I love the phone and don't want to return it. I wish I would have been advised about this from Best Buy.

Nice phone for this price, great functional, features are excellent

Nice device, very handy and easy to use. Good camera resolution too.

I was want to change my phone so i ask my Son to find one for me so he choose galaxy A9 . OMG am speechless the phone is big the way i want and the camera is very nice when you take a pic. I just Love it.

This is a purchase for my wife, who is a scared one for change, but has always had Samsung. She picked it up, the ease of the transfer was quite CALMING! She is excited about the camera, though I bought her a semi pro Nikon (go figure), she has not had any complaints, and as WE all know...we WOULD be the FIRST to hear of them!

I'm satisfied worth the price i paid phone pictures taken are clear and good. battery last longer.

The website said that the cell phone had a manufacture's warranty for one year. When the phone arrived I saw that that warranty was valid only in Latin America. North Carolina is not in Latin American. Then Best Buy charged me a $35 restocking fee for their misleading statements!!!!

The only problem was that the phone battery wouldn't hold a charge for very long so I upgraded.

I like this product. Not bad the price. Will recommend

This is an amazing phone. Purchased this for my wife. She loves it!!! I felt it had more value for the money than an S9. Price was great!

I changed from lg v20 to samsung A9. Still no problem.....

It was a gift for my girlfriends dad and he liked it.

I loved this product. It's smaller and a cheaper version of Samsungs other flagship devices.

This phone was not compatible with Virgin Mobile cellphone service.

Good looking phone but completely useless! avoid!1

Phone was good and user friendly recommended to everyone

should you buy a phone from Samsung - yes. should you buy one that costs over 400 dollars - yes. should you buy this one - no - not this particular one. Why not? Type in the name of the phone and YouTube and look at some of the reviews. Of particular interest are build quality and camera quality. Well what do I look for then instead? You will look for s8+, s9+ or s10+ depending on your budget.