Main Content

Customer Ratings & Reviews

$628.00
Save $271.99
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1092 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,091 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Efficient and packed with all essentials

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money for a business laptop. Numpad is great Speed is great Might be overheating Battery life is above average

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is user-friendly, I love the big screen, I work from home and it works excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Samsung laptop to replace 10+ year old work laptop. Major upgrade in the Nick of time since my old one was running out of gas quickly. Used geek squad to transfer data plus all favorite apps etc and they did an awesome job!! Phew!! Big relief to get that done!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I needed it to be. Lightweight and powerful . Great for coding, school work, entertainment and overall productivity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent value, small drawbacks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, reliable, and handles everyday tasks with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It took me three laptops from Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I was assured that I’d receive brand-new laptops, not refurbished ones. However, the first laptop wouldn’t connect to the internet at all, despite my excellent internet connection. The second laptop had audio issues, which nearly cost me my job. It was my first day with my manager, and he had to delay my training by another week be of audio and connection issues, missing both my orientation and the training session. Due to internet inconnectivity like the previous one. Finally, the third laptop worked correctly—guess third time’s is still a charm.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Oceanwife, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The first thing to do when you are having difficulty connecting to the internet is make sure your modem and router are working properly. Reset your modem and router according to the manufacturer's recommendations. Then check out, "Cannot connect Samsung PC to internet" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your connectivity. If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to. Also check out, "Sound from Samsung PC is distorted or scratchy" when you have the time to troubleshoot your audio quality. If you would like to share additional feedback with us regarding your current Galaxy Book4 or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, runs the programs I need it to, good for light gaming and the hdmi port for another display is very useful in my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Book4 Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, love the quality and design. I love the size of the screen. Sometimes the screen brightness is a bit low, but thats when i use it outside. Overall i do not regret this purchase and i love how easily it integrates with my samsung ecosystem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought in August 2024, it is fast, nice quality and plenty of space for me in school. Just in the last few days it has started to run hot and just sit on the screen stating restarting when updating

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer. recommend for office/game use

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I love that I can game and do my work on it without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MY SAM BOOK 4 IS LOVEEEEEEE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Samsung Galaxy Book 4s this Summer at the best store in the entire world......Best Buy!! It was very easy on the eyes at first glance, but swift mouse movements and rapid window loading was everything I was expecting and more. The sleek Samsung logo did it again! One for me and one for my daughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for school/ entertainment/ daily tasks It is lightweight and is very decent. Will work for anything you got going on. It is nothing fancy but gets the job done, great value for its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I study computer science and use this for school. The machine works well and is sufficient for what I need. I used visual studio on it and it ran well. The machine heated up quickly and the battery life isn’t the best. I also don’t love the screen sharpness. Compared to my MacBook Pro, this is quite a downgrade. I do love the amount of ports and the fingerprint function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cuty

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift i giftef myself easy to use .emailing easy for work at home and applying joba made better i didn't know what i i missing until i got this samsung laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good price for an I7 laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for surfing the web, screen resolution is very good. Number keypad is quirky if that’s important I would not recommend. Overall a good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super experience, I recommend everyone to buy it. Fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Laptop I've Purchased.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop. I love How Fluid yhe inter face is. The Battery Life is Solid considering the Hard Drive. Best Laptop Ive purchased to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy book

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. Its my first one but its awesome. No complaints, and im suprised i have been playing gears of war on it with no problems. Didnt even get it for gaming. Got it for video editing. And its been doing both with no problems. Im stoked

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my girlfriend this Samsung laptop and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST AND PLENTY OF STORAGE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Galaxy Book4 operates great... Fast processor and plenty of space to accommodate the task I need it to. I would recommend this laptop for business and student use. I LOVE the fact I can connect with ALL my Samsung products..(Galaxy s25Ultra and Galaxy4 Watch)

    I would recommend this to a friend
Sponsored