4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.9 out of 5 stars with 100 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Book5 for its overall performance and speedy processor. Many users find it to be easily portable with excellent battery life. The design is often described as smooth and sleek, and the storage capacity is adequate for most users. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 100 reviews
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Best Buy at Concord Mills for information on a new laptop as mine no longer supported Windows updates. I received some great insight from the staff and then did a deeper dive on-line. I narrowed it down to three contenders and landed in the Samsung Galaxy Book 5. I love all it has to offer in speed, storage, performance, and the 15.6” screen. The fingerprint security is another great feature. It’s quiet, the keyboard is comfortable, and the built in Samsung apps are great. I was able to link my iPhone to the laptop to receive calls and also transfer files which is a plus. Finally, it comes with AI which I have just begun to explore. I would highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just perfect!! I am from Israel and I bought one for myself and one to give me friend when I return home (he returned the money), and I didn't buy it in Israel be cause it was about 3 times cheaper here (on black friday)! The laptop is well-built and has crazy good performance, I highly recommend. I am a Samsung fan, and this laptop completes my ecosystem: phone, watch, earbuds, tablet, smarttags and now a laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy I switched from Apple

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a 2022 MacBook Air and I have to say I am pleasantly surprised. I'm a full time college student and also work remotely so I need something that can easily multitask and perform well & it definitely keeps up. Only challenge for me after having it for about a month was the hard drive backing up to OneDrive and removing my customized Desktop Icons for my shortcuts and my Folder Icons but this was easily fixed with a bit of research and clearing my Icon Cache in File Explorer. Very happy with the switch I made as this was my final integration after moving to the Samsung ecosystem with my phone, watch, tablet, etc. This was by far the most nerve wrecking switch from an Apple ecosystem and I have to say the waiting game paired with extensive research paid off because this laptop does all I need it to do & more!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for remote work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to my HP that was purchased in 2020. It had more storage but not enough cpu, causing low productivity at work. Instantaneously, my productivity increased upon setting my Galaxy 5 up. Original amount is a bit pricy but purchasing on black Friday helped me save $400!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for almost a month and oh my goodness the quality is so amazing, the keyboard lights up and coming from being a Chromebook user it was a fresh start to be able to watch videos in 4k. Also learning how to code in Java. This is a must buy and it came in 24 hours for shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Just as good as a Mac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Easy to use and love the way it connects to my phone. The screen is clear but not crisp. It's an easy connect to my Microsoft 365, lightweight but very sturdy, and works just as good as a Mac. Just wish I would have gotten it in sapphire blue! I got the Book 5 at a great price and have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice for every day use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for its price. Must buy for person who use laptop for work every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even without all the extra features, its a great device. If you need a laptop to be a laptop, this is more than enough for most common tasks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Powerful, sleek, and reliable laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Samsung Galaxy Book5, and I’ve been really impressed so far. The 15.6” FHD screen is sharp, bright, and easy on the eyes whether I’m working, streaming, or browsing. The Intel Core Ultra 7 processor with 16GB of memory keeps everything running super smooth—no lag even with multiple tabs and apps open. The 512GB SSD gives me plenty of storage and makes boot-up and load times lightning fast. The design is slim and lightweight, which makes it easy to carry around, and the silver finish looks very premium. Battery life has been solid—I can get through a full workday on one charge. I also appreciate how quiet it runs compared to my older laptop. Overall, this is a great option if you want a mix of performance, portability, and style. Samsung definitely did a great job with this model, and I’d recommend it to students, professionals, or anyone looking for a reliable daily laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Very well made and reliable piece of technology.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for last 3 weeks. It is by far the best Laptop i have bought.Being 16 inches, it is very light. it boots up fast. video quality is very nice. It charges very fast and lasts 6 to 8 hours. Audio quality could be much better. Not sure where the speakers are located. Overall very well made and reliable piece of technology to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very happy after a few weeks of use. Battery is double the life of previous computers that I have used. Super speedy and snappy processing. Also very light and easy to carry from place to place. Everything else as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Solid, sleek, quick, good battery life, good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy feel for how thin and sleek it is. Overall good design and keyboard layout, plus keys backlighting. Performance is spot on with no surprises. Long battery life. Speakers sound good for laptop speakers. Ample ports for most applications/extensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Samsung product ever but it is perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know I needed a Samsung book 5 until I bought one. I bought it just because I needed raw horsepower in the processor is excellent. It doesn't have a video card like my gaming laptop that can do high powered GPU stuff but that is okay because I don't play games on it I'm just processing data. The 16 GB of RAM is a little short as well as the 500 terabyte hard drive but there is room to expand in both areas. But for the price I paid and the quality and the time period considering the nature of prices right now this was an incredible buy I bought it used open box this was the cheapest most raw horsepower I could buy. The thing looks brand new I couldn't tell the difference. I saved tremendously I am so proud of this deal. No regrets and I didn't even know that this was as thin as the MacBook Air it is pretty much a MacBook Air with Windows. The thing sells itself I already sold one to my friend just talking about the size of it. I have the 15.6 inch non-pro. I didn't want to two in one I don't want to pay for features I don't need. This is like a giant oversized Samsung cell phone and for the price it is incredible absolutely. Even compared to a Samsung cell phone the bang for the buck is incredible. Now I don't expect you to buy additional units but I am planning on buying another one to two of these if I can get them around the same price. I have never tested the battery so I just can't even talk about the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Samsung Balaxy Book 5 with 15.6" LED Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size, speed, battery life, space are all excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance, battery life, and portability

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been impressed with the Samsung Galaxy so far. The laptop feels premium and lightweight, making it easy to carry around for work, travel, or daily use. Display is bright and sharp, and the overall design looks sleek and professional. Performance has been excellent. It handles multitasking smoothly, whether I’m working with multiple browser tabs, video meetings, streaming, or light photo editing. The startup times and applications are running smooth. One of my favorite features is the battery life. It easily lasts through most of the day without needing to recharge. The keyboard is comfortable for long typing sessions, and the laptop stays surprisingly quiet and cool. One CON might be, I don't feel it as fast as my macbook, but big price difference between a mac and this computer, so I am happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung ❤️❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung so this might be bias. All my products are samsung so when looking to get a laptop i already knew what brand but didnt understand what exactly is inside of it. After a bit of research i able to find out this laptop had minimum requirements to run games through steam and various others platforms. Runs great just my only con is when many tabs are open, it send to run slower but besides that, a very lovely great laptop that meet my everyday demands and needs. Would recommend if you love samsung as much as I do!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Worth purchasing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down BEST laptop ever purchased. Started college again and this has everything I need to finish assignments. Fast speed no glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc just like a big priced one works wonderfully fast and clear easy operation just super simple

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, especially for someone like myself whos uses are mainly for school. Really great display and easy to use/navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed

    Rated 5 out of 5 stars

    What a great buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a smooth sleek computer with a fast processor, easy to use and synchs with my phones and tvs easily!!! I totally love this computer!

    I would recommend this to a friend