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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5755 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,755 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Bought these as a last minute purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit and the noise canceling are great I do wish the battery life on the case was a little longer. Also the controls for noise canceling and ambient only being accessible from the app is a bit annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Small ears beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great ANC, love the wireless charging and long battery life. Cons include the touch sensor being a little too sensitive, and the buds themselves are uncomfortable to wear for long periods. I plan to get some kind of rubber thing to cushion them to eat for longer stretches. Overall, I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and fit nice in the ear and comfortable. Keeps a great charge .Crrying case is small and compact, easy to travel .Sound is great and sound canceling works great .Will recommend to buy or give as a gift .

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds 2 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of these ear buds and was sad to know they were not made in red anymore. However, once I tried these out they were even better than the old ones! The noise cancellation is superb. They also do not fall out when i exercise. Definitely loved them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to on sale and my jbls just got broke. These are so much better sound quality is better. And better bass. I 100% back these. And the battery life is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, fits nice and comfortable for hours. Sounds great and has nice touch controlls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ran these over with a riding Pallet Jack.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% would recommend these, even after being ran over the left earbud still functions as normal after shaving a bit of plastic off the earpiece so the ear bit would fit over the nubbin. Never had any issues with them immediately connecting, they last well past the 8 hour mark at work, and charge several times within their carrying case. Been using my set for almost a year now daily during work and they're fantastic for calls, listening to music/audiobooks, you can even use them to enhance your (my) poor hearing with the ambient audio selection. If you don't mind the price tag, I would recommend these to anyone who needs an earbud that's comfortable to wear for hours on end.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pair of ear buds. Good sound, and last a long time before needing a charge. My only issue with them is that they occasionally fall out, but it probably isn't the buds as much as it is my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. I have small ears so sometimes it can be difficult for ear buds to stay in my ear. These fit well, and the spind quality is nice. I like how they sync with my Galaxy Z Flip 6. The color is cute.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Look great, feel great, and sound great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about a couple weeks now. I used to have a pair of Galaxy Buds Live (1st gen) that I couldn't wear due to being very uncomfortable and painful, but these are much better for me. These just sound great and feel great. Music, calls, or really anything just sounds really good for being earbuds. Noise controls are fantastic. The seamless connection is (mostly) amazing and convenient (I think my issues are due to age of other devices and/or specific app issues and not necessarily the buds). I think my only qualm is that I wish the battery life on the buds themselves was longer, but the case seems to be able to charge them at least twice before I have to charge it, so that's good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    My Experience with Buds2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very long, in my experience they go around 16 hours without needing a recharge! The ANC is a bit too aggressive for me though and it hurts my ears, and this revision doesn't let you change between a small or large amount like the original Buds Pro. The audio quality is improved though, and high quality. They also stay in my ears quite well but they don't push or feel large/uncomfortable at all. Another thing is that they seem to actually not pick up earwax. I had issues with my Buds1 Pro because of that, but these seem to almost always be perfectly clean

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds2 Pro True Wireless Earbud Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones from Best Buy is one of the best purchase I ever made. Sound is so clear and crisp. I like that it comes in a durable hard case. Once you put it in your ears, it doesn't fall off. It stays in your ears until you remove it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    They sound great. The case adds long battery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught them on sale for $99. They are a bit expensive at regular price. 5 to 6 of steady hours of play with NC. Has a quick charge case. The gps tracking is not real-time if the case is closed. It will track the buds if they are still connected to the phone or your samsung account. Gps will track to the last spot you connected to the buds if you drop them somewhere. You can cherp them. But sometimes the gps tracking can be a bit off. It will track a few houses down even though they are next to me. I think better tracking would be a great update. But overall, they are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise reduction top norch..Quality sound on any adjustment..about 6 hours talk time on a single charge...case charge earbuds up to 4 times,connectivity is super fast...makes daily life easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds with wireless charging case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless headphones. They fit great with multiple sizing options. Sound quality is great as is battery life. This is my second pair and they make life better. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. Very comfortable. Connects flawlessly to my s24 plus and galaxy watch 6 classic. Charging case is a must and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The Samsung Galaxy Buds Pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds Pro 2 impresses with its advanced inside mechanics, featuring 2-way speakers for a wide frequency response. The inclusion of a 10mm woofer ensures deep bass, while the 5.3mm tweeter delivers crisp treble, creating a balanced and immersive audio experience. The commitment to studio-quality sound with full 24-bit audio enhances clarity and richness, elevating the listening experience. The Active Noise Cancellation feature further enhances the product, providing a seamless and undisturbed audio environment. Overall, the Galaxy Buds Pro 2 is a stellar choice for those seeking premium sound quality and cutting-edge technology in a compact earbud design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice battery life and very convenient. Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung buds are wonderful. I love the fit, the color, and how easily that they were able to be paired with my phone upon initial purchase. The sound quality was impressive---these little things could drown out a stadium.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Definitely buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these good audio, great battery life, noise cancellation is great. I used to the original galaxy pro buds and the new galaxy pro buds 2 are a definite improvement in fitment and sound..

    I would recommend this to a friend
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