Customer Ratings & Reviews
- Model:
- SM-R177NAKAXAR
- |
- SKU:
- 6482071
Customer reviews
Rating 4.4 out of 5 stars with 5259 reviews
(5,259 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Great, but touch controls could be improved.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Galaxy Buds 2! The sound is awesome & noise canceling is great! People can hear me good when they call. I got these because i have smaller ears & you can change the sizing of the ear piece, also because I saw reviews stating they had a comfortable fit. They do fit pretty comfortably but if I talk a little or smile they will fall out. Also the touch controls are easy to to start and pause but not so easy to answer calls or skip songs.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound qualityCons mentioned:Touch controls
Rated 5 out of 5 stars
Great fit and good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only positive things about it. Great fit, good performance (earbuds and case) and good battery life. Until 5 hours listening podcast when I'm running. I don't have any issue after 2 months using it every day at least 2-3 hours. The sound is crispy and is easy to change in setting. Fits perfect with my Samsung Galaxy s24 ultra and at the same time is easlily recognized by other Android and IOS devices. Sometime the touch comands jump a little but usually is when I'm running and my fingers are sweating. Great product! I recomend it!
I would recommend this to a friend - Pros mentioned:Battery life, Sound qualityCons mentioned:Touch controls
Rated 5 out of 5 stars
Well worth the cost!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these about a month ago as of writing, and I have no serious complaints. The sound quality is well worth the money, and even beats some proper headphones around this price range too! Lightweight enough to not be constantly slipping out of your ears (and even with my ears tending to be a bit oily, the still hold in fine!), yet can still pack enough bass with some eq tuning. The battery lasts me about 3 days without charging with me using them about 6 hours a day average, and I have yet to have these die on me while using them (so far). In terms of ANC, they aren't going to be as good as most proper headphones, but I will say it is pretty good in terms of earbuds. My only gripe would be the touch controls, they are rather hit or miss in spite of me pressing the same spot. Overall, these are well worth the money, and is a really smooth experience especially with a Samsung phone (naturally, lol)
I would recommend this to a friend - Pros mentioned:Fit, Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Pretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and fit of these earbuds. The touch contorls for the earbuds could be a little bit more sensitive, but I can deal. I do like the ANC and the ambienbt sound is also good. Love all the features and for the price I think they are wonderful
I would recommend this to a friend - Pros mentioned:Battery life, Sound qualityCons mentioned:Touch controls
Rated 3 out of 5 stars
Sound good, fit poorly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these to use with my Galaxy phone. I typically carry an iPhone but switch up every now and again. I have Airpods 2 Pros that I use when I travel and for every day use and wanted these to be the same, just for my Android device. I think the sound quality is a little better and it has an EQ in the software. But thats about it. They are less confortable to wear, tried all 3 tips just incase. Features are ok but the touch controls can get frustrating as I try to keep pushing them back in. They work fine a banlttery life is good. Just not as polished of an experience as ipods. They are decent and everyone has different ears so there is a chance they will fit better for some.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Touch controls
Rated 4 out of 5 stars
Great earbuds, but doesn't fit small ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked how simple using these earbuds were with an android phone. The battery life is great without using ANC or ambient sound, especially with the case's fast charge. Lasts me through my workday if I change out one bud for the other. The buds keep wanting to pop out of my ear, despite trying on all 3 tip sizes. Readjusting them in my ear activates the touch controls, so that's a little annoying. Both the buds and the case are completely glossy, and that has caused me to drop them more than I'd like.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Touch controls
Rated 5 out of 5 stars
Great buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel great in ear and sound great. Improved design over first model. Touch controls are a little too sensitive, but not a big issue.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Great for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid earbuds. Compared to others the sound profile is a bit flat but, paired with a Samsung device and dolby atmos, it really brings these buds to life. Only cons are the controls, while working out or just with general wear, pushing your buds back in will cause the music to pause or skip. You can correct this by Turing off touch controls which I do when working out and skip songs and change volume using my smart watch instead. Overall great for the price.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Nice buds to sleep wearing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for earbuds to listen to audio books when going to sleep. These are small enough that they dont hurt my ear while laying down. The sound is great. The touch controls on the buds are not the easiest to use
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Samsung Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this earbud great sound quality and stay put in my ear during workouts. The only complaint I have is that sometimes the touch controls are somewhat delayed or do not respond the first try.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly disappointed with these buds. Under 30 days of use and they are incredibly unreliable. Was unable to return because Best Buy only allows 14 day returns on these. Samsung manufacture has 1 year warranty, but when "repaired" issues come back intermittently. Issues I've faced within 1 month of owning: -Doesn't always charge, I often end up with 1 earbud fully charged and 1 earbud at 30% after taking out of case. -When ANC Active, Constant Ringing/Whining in left earbud and when ANC Off, no sound whatsoever. -Physical design imo is worse than the Buds1, this is more subjective but these fall out of my ears way easier than the Buds 1 and I'm constantly fiddling with them to keep them in even when resting on an airplane not doing anything physical. Fiddling with them causes the touch controls to interrupt my media and controls. -Mic often doesn't work during calls, might be a connectivity thing. When they work they sound solid though which is why 2 stars.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Patrick, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time available, please take a moment to review "All about your Samsung earbuds’ battery life," "Sync the Samsung earbuds to each other," "Use Active noise canceling on your Samsung earbuds," "How to wear your Samsung earbuds," "No, low, or poor audio quality on Samsung earbuds" and "Touchpad commands for your Samsung earbuds" to help resolve what you have described to be experiencing with your Galaxy Buds2. If you have any questions for us afterwards or if you would like any additional assistance, let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
- Cons mentioned:Touch controls
Rated 5 out of 5 stars
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ear buds, wish that they were not so sensitive to touch i hang up on everyone lol.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Sounds good but has it's quirks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has better audio than the original Galaxy buds but the touch controls don't always register and about every other time the earbud doesn't recognize that it's in my ear. Overall not bad though
I would recommend this to a friend - Cons mentioned:Touch controls
Rated 4 out of 5 stars
Best for me so far.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great overall. 2 minor issues. I'm a landscaper mind you so I sweat, a lot! Plus, I always have a sun hat on with an attached neck cover. That said, I had to turn off the touch controls because they kept getting activated by my sweaty hat. Secondarily i put the sweatproof speakers to the ultimate test and one did foul out due to being flooded with sweat. I have honestly yet to find a pair of in ear buds that were able to stand up to my normal day of work.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Good Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds but touch controls aren't the best. Good sound and noise cancelation.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Galaxy Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, the pricecwas right. Doesntcalways register the touch but that may just be technique.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 3 out of 5 stars
Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, but doesn't hold a great charge. I still have to answer calls through my phone , because the touch of the ear bobs doesn't seem to work
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there RobertH, thank you for sharing your experience with your Samsung Galaxy Buds2. We are happy to hear you are pleased with the audio quality of your device. With regards to the battery we have an article available online to help troubleshoot this matter and ensure you experience the intended battery life. This article is titled "All about your Samsung earbuds’ battery life". You will also experience enhanced battery life if you use the ambient sound setting rather than the active noise cancelation feature. You can also reach out to the Samsung Support Team for assistance with any aspect of your device that is not operating as inteded or expected. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 5 out of 5 stars
Freaking Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying not to get too much Samsung stuff but couldn't pass these up. The sound is good and the ANC is exactly what I was looking for. The touch controls aren't exactly responsive as I'd like but that's ok because i can tune most noises out and can use my watch to control it.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 3 out of 5 stars
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and mic quality. However, the fit wasn’t right for me, and the touch controls kept activating each time I had to accommodate them for better fit.
No, I would not recommend this to a friend - Cons mentioned:Touch controls
Rated 3 out of 5 stars
mediocre sound/terrible for exercise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the most expensive ear buds I've ever bought, and by far the worst sound quality. I have a 5 year old pair of $40 earbuds that I use to watch TV at night and they provide concert hall level sound. These Galaxy Buds have a very flat and distant sound. Although I've had no connection issues with them (which is why I had to ditch my last pair), once you start to sweat while running or exercising they need to be readjusted ever minute or so. I don't understand why they make these things out of the slipperiest material possible. I've though about roughing up the plastic with sandpaper, or adding a bit of rubberized material to help them stay in but the touch controls are VERY sensitive and I'm worried that will cause an even bigger issue. I should have spent the extra few dollars and got the Beats...
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
No, I would not recommend this to a friend





