Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $34.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 5259 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Connectivity, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good earphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones they sound really good! Cons: The volume dosent get really loud but that's okay, They seem to have problems with Microsoft teams but that must be an individual problem. Pros: they connect when you open the case. You can use each ear piece individually.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very good but not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume not as loud as it good be with a better app with adjustable equalizer.... in ear fit is best ive had.. almost flat just litlle bulge

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    good sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. I had a previous (2 year old) version of these and I do believe the sound quality of these is a lot better. However I will say i don't think they are as loud as they could be. The are tiny and slippery so hold on to them tight. They fit good but can't help to feel like they are going to fall out, even though they are not. I like them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Buds 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds 2 are good material quality and good sounds quality. One thing for me is that i find it like not to loud but just booming . I like it anyhow and it fit good in the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great userbility with samsung devices.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my music really really loud so these arent my favorite at times. But the sound quality is impeccable, pianos sound beautiful with these. The thing that really bothers me about these headphones that there's not locked screen widjet for the touch controls. Other than that, out of the box just was holding it next to my phone unintentionally and it was connected ready to go. Distance is nice, ambient sound is so good and the noise canceling makes up heavily for it not being as loud (very very loud) all in all dont get me wrong when i say as loud, eardrums? I dont need em.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Wish I got the extended warranty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, these earbuds are pretty good. Lately, I've been having a problem with the volume being extremely low on the left earbud. The battery life could be better, but the sound quality is excellent, other than the left earbud. I would recommend but make sure you get the extended warranty

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Biglooka, we appreciate your feedback on your Samsung Galaxy Buds2. We love hearing you are overall pleased with the experience you have had with your earbuds. We have a few articles to help you troubleshoot the changes in the experience you mention having with the battery and volume. For these we recommend looking at the articles titled "No, low, or poor audio quality on Samsung earbuds" and "All about your Samsung earbuds’ battery life". If you continue to have these experiences with your device, please reach out to the Samsung Support Team. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Happy but the app would not work for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds I use them for watching TV. They don’t have much volume which is ok with me as I really don’t want to damage my hearing. Only downside a lot of the features are controlled through an app. I was unable to get it on my older Samsung Galaxy phone and couldn’t find in the Apple store for my iPad. They still work well for me and I’m very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not bad but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality 7/10 not bad but also not great the bass is lacking a little if you love bass these are not for you but if you like little bass and more mids and highs these are a good choice Volume 5/10 it does not get loud unless you only listen to music at 50% Volume for awhile and then get these also the louder you the less bass you get keep that in mind. Noise canceling 3/10 everyone says the noise canceling is good these earbuds have very little to none you get the noice isolation mostly i tried testing these and i hear literally no difference at all i think samsung got noice isolation and noise canceling mixed up. Battery 4/10 5 hours is not good and it's not even the full 5 hours i got personally 4 hours 40 minutes it's just awful i have a 10 dollar pair of earbuds that last longer. Comfort 9.5/10 you honestly don't even know you're wearing them that's how comfortable they are if Comfort is your thing i would say get these. Case 9.5/10 it's small and i like how it looks and feels and it has 20 hours of battery not bad you really don't need alot more battery i would say if it had 30 hours that would be perfect and kept the same size also it's USB-C obviously pretty much everything is now days App 7/10 i do have a Samsung phone so it could be different for others but it's simple and vanilla meaning it's nothing special it does what it needs to it's ok Build 8/10 the build quality isn't bad and it's not great just good also it's sweat resistant so do take a shower with these on Overall 7/10 it's not bad i would wait until a sell happen or if you have 50 extra dollars just get the galaxy buds pro or something else completely.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, DanielHogue. Samsung values your feedback and values you as a customer. Your feedback ensures improvements so that the experience continues for everyone. Thanks for sharing your experience. ^Kayla Samsung

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    A bit disapointing

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good untill volume was acting up and mic wasnt functioning. On my point of view sadly. I'm quite upset I can't replace these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, but not super loud. You can adjust the settings in samsung wearables but I have not messed around too much with that

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    The maximum volume is still low.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs software update before using, otherwise can present undesired noises and bad connection through bluetooth. The maximum volume is still low.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Just need to be a little bit louder!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need to be a little bit louder! Way too low at times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Look elsewhere

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good for about 3 months. After that the right earbud has like 30% of its maximum volume and the left ones at 60%. Touch responses are annoying too, I'll press once to pause and it'll register it as two or three touches pretty regularly. Battery life is the only good thing about them. On a full charge a pod will last like 7 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not as Loud as Expected, Bad Fit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these wireless headphones. The two main issues i had with them was 1. It was too quiet. At max volume, i inly heard my music or TV show at a "normal" volume. This could be because of the 2nd issue. 2. It did not fit my ear. No matter the size of the rubber piece I chose, it was not fitting correctly in my ear. Lastly, is the price. It was on sale when I bought it. In total, i recall it costing me 160 dollars. For what i got, it was not worth it. I got a pair of JBL headphones for only $50 dollars, and they have been superb. If you want to save your money, i recommend that brand instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good lil buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and great features. Would have been 5 stars but these were not as loud as I would have liked them to be. They even worked with my wifes iphone which was nice!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good, not great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase these based on the good reviews. However, wasn't blown away by the performance. They're not loud and the noise canceling feature is weak. Decent for your average use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to have an extr pair of ear buds. I purchased a pair of Galaxy buds in 2020 and enjoyed their performance. I especially like the touch controls. After about 2 years, the volume of the buds had decreased significantly, so i tried several other brands. O had some success with Sony,but always preferred the ease of use with the Galaxy buds. My only gripe is the fit. I've tried all the different bud covers, but neither cover fits well enough. I have some other covers from other buds, so I'll try 1 and maybe get a better fit.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Samsung Galaxy buds 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these earbuds. No mute, they automatically change from noise cancellation to active noise without being prompted, the volume doesn't get that loud, and you and your caller can hear your background with noise cancellation on

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sophisticatedlady, we appreciate your feedback on your Samsung Galaxy Buds2. We understand how important specific features of your earbuds are to you every day. We have available online resources to help you troubleshoot any aspect of your device that could be causing frustration. We have a few articles titled "No, low, or poor audio quality on Samsung earbuds" and "Use Active noise canceling on your Samsung earbuds". You can also reach out to the Samsung Support Team if you experience anything out of the ordinary with your device or have additional questions. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    True Wireless Disappointment

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too quiet even at max volume on any device. Checked all fixes I could find, both directly headphone related and device related. Tested on multiple devices and no luck getting them to be usable. Tried a factory reset. Ringing in left headset when ambient mode or noise cancelling is on just started a couple of days ago. I have had these for a year and only used them about 5 times to listen to music due to the volume issue. I would use them in the office as it was quiet enough I could hear Zoom meetings. Now I can't even use the noise cancelling feature or ambient sound due to the ringing. I will get these repaired to keep for the office, but replacing with headphones that don't make me regret my purchase every time I use them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of overall volume and bass, returned them and bought the over ear Sony XM4's (they're amazing)

    No, I would not recommend this to a friend