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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2676 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,676 reviews
  • Pros mentioned:
    Battery life, Comfort, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Earbuds If in the Samsung Ecosystem

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first unboxed the Samsung Galaxy Buds3 Pro, I was immediately impressed by their sleek and modern design. The matte finish, clear enclosure and ergonomic shape give them a premium feel, and the earbuds fit snugly in my ears right out of the box. The RGB light strips are a nice added bit of flare and they can be turned on and off in the software or by simply taking them out of your ears and pinching the both stems at the same time. The sound quality is where these earbuds truly stand out. The audio is crisp and clear, with a decent bass that doesn’t overpower the mids and highs. The active noise cancellation (ANC) is top-notch, blocking out background noise whether I’m at a loud gym with constant banging of weights, in the office or walking along a noisy street. Call quality was great; my voice came through clearly on the other end, and had no issues even in noisy environments. The wind noise reduction feature works well, ensuring that outdoor calls were not compromised. The in ear detection was spot on, in that music and videos would pause and play when taking the buds in and out of your ears. Comfort was a huge factor for me when it comes to earbuds and the Buds3 Pro did not disappoint. They come with multiple ear tip sizes, ensuring a perfect fit for every size ear. Even during long listening sessions, they remained comfortable without causing any ear fatigue or pain. I often wear them during my workouts, and they would stay securely in place. The battery life is impressive as well. I would get about 6 hours of playback And the charging case provides an additional 20 hours, so I rarely found myself needing to charge them during the day. The case itself supports wireless charging, which is a nice feature. One of the standout features is the seamless connectivity with my Samsung devices. Pairing was instant, and the Buds3 Pro worked flawlessly with the Samsung ecosystem. The touch controls are intuitive, allowing me to play/pause music, skip tracks, and answer calls with ease. The voice detection feature automatically switches from ANC to ambient sound when it detects my voice, making conversations effortless without having to take out the earbuds. That being said, if you try to use some of these on a non-android phone you will not be able to download the Wear app. So, you will not be able to get the full potential out of them. The Samsung Wear app offers plenty of customization options, from equalizer settings to touch controls. The app also provides firmware updates, ensuring that the earbuds stay up-to-date with the latest features and improvements. Pros: Excellent sound quality with good bass and clear mids and highs Good active noise cancellation Comfortable and secure fit with multiple ear tip sizes Impressive battery life along with wireless charging case Seamless connectivity with Samsung devices Intuitive touch controls and voice detection feature Excellent call quality with wind noise reduction Customizable settings via the Samsung Wearable app Cons: ANC could be slightly better at handling very low-frequency noises Non Samsung devices will not get the most out of these Overall, the Samsung Galaxy Buds3 Pro are a fantastic pair of wireless earbuds that deliver on sound quality, comfort, and features. These are perfect if you are already in the Samsung ecosystem, but customizations features are walled off for those not in it. They are a great choice for Samsung and Android users for those looking for a premium audio experience but hard to recommend to those who are part of the fruit company’s ecosystem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wosrt Buds Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst earbuds ever!!! Purchased in June 2025 and right earbud has stopped charging. The worst part is I cannot return them Best Buys return policy allows for 15 day window. So I literally wasted $200.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there TiffanyR, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you would like any further assistance or if you have any questions, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Nice buds, poor case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the case. It scratches very easily. There's also movement inside of the case which allows the buds to move up and down also scratches the top of the buds. Along with the top of the case inside. Not very durable. I expect a little more from the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 3 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, i liked ..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all of my life these are the #1 headphones I ever came across

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best ear buds out there. I've had them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds i wouldnt purchase anything other than Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not to bad not to good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Sound quality and features are good Cons: -Pricey -Flawed design creates troublesome placement in case

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha BrianS, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung earbuds pro 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds from samsung and pairs very well with my samsung fold 3 i like them a lot and highly recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds pro 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great very satisfied. Wish wireless was cheaper but oh well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to go get any electronics.Busy first thing in am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds ever , and I have owned enough of them to make this comparison.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every pair of Samsung earbuds. I am definitely a samsung fan. From the phone, each, and earbuds. Now I thought when the buds pro were produced that these would be the all be all, but to my surprised I think these are not so good. I've only had them for a couple of months and the sound isn't as loud as it use to be when I 1st purchased them. plus the battery oesn't hold a charge any longer. Thank God I have insurance because these are coming back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Msdee, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. Let us know if you would like additional assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Buds pro 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better improvement! Highly recommend these to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my older headphones, these work great for everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds 3 they’re ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok. Slip out at times. Volume acts funny They’re just ok.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day JayD, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We value your candor and critiques as we strive to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding your Buds3 Pro fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you have any questions for us afterward or if you would like any further assistance, please let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    must buy if you have the galaxy z fold6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! even better than than the buds2 pro . One downside when a video first start audio is buggy and plays on one side but then quickly sounds normal shortly after.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive mistake

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removing the tips to install ones that fit is really difficult... i found online after my tore that you should just pry the remaining piece off. I'm leaving this review to warm others you could end up with something that doesn't work if you pry the wrong thing. I'm including a picture i hope helps others understand where the tips actually mount and not remove the piece it mounts to like i did. I've purchased many other ear buds and never experienced so much difficulty...as only one side works i can not comment on the quality of sound or noise canceling... this is just a buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Tilegeek217, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we strive to improve the design and functionality of our product line. When changing the ear tips on your Galaxy Buds3 Pro, make sure to choose the tips that fit your ears, and change them properly using our guideline that are available in "How to change the tips on your Galaxy Buds3 Pro." Be careful when handling the tips, and avoid using your fingernails when pulling off the tips, as they may tear. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    S25 ultra accessory must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung earbuds upgrade is (fire emoji) must have for s25 ultra

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods pro are better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just switched from iPhone to Samsung and the truth is that the sound quality of the Samsung Buds Pro is terrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there CarlosA, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Reach out to Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer. - Debra Samsung