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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 106 reviews

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94%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Fold's large, crisp screen and excellent camera quality, praising its ability to capture breathtaking photos and videos. The long battery life and ample storage are also frequently cited as positive aspects. However, some concerns exist regarding the phone's durability and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 106 reviews
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenally useful. One phone to replace your tablet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. A glimpse of what future looks like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth the 2000 bucks.... I will definitely buy the future foldables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is overall AMAZING. I would definitely recommend this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Galaxy fold is a great concept.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Fold is a great concept. It's everything you need in a single device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 3 weeks since I am using the phone and absolutely love it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Ahmed. I am glad you are enjoying your Galaxy Fold. Thank you for being a part of the Samsung family. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with android OS, I luv both the phone and the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have used in years ............... ....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for here at Samsung! We are glad to receive a 5-star product review from valued customers like yourself, regarding our recently released Samsung Galaxy Fold. Thank you for choosing Samsung! ^Liz Samsung

  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great, cool phone. Just didn’t work out for me. If you run a business that isn’t urgent for replies it is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is actually for a family friend, but I got the opportunity to review it, and all I can say is.....Beautiful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Best phone I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they had better cases for them in the beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works awesome and draws lot of attention

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get lots of compliments when people see the phone they want to look at it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entirely different experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have device in hand to experience . Been 12 days as my daily driver and will be .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great multi tasking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use first but if get in to it youll love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A T and T was unable to activate the phone. The phone is too expensive..it's doesn't feel or look like a luxurious phone. I returned mine after 2 hours of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my order in April 2020 in less than 90 days the inside screen went black. Returned it and got another one and it went black again by January 2021 . Other than that the phone was great but not functional if I can only use the outside screen. I upgraded to the Z Fold 2 and have not had any issues with the phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Speed

    Rated 5 out of 5 stars

    Nothing short of fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine direct from ATT but felt the need to review here as well. I don't normally write reviews but this thing is amazing! Been a long time since I've had a phone this cool. I used to be the "phone guy" and always got the latest and greatest thing. But the original iPhone was the last time something truly incredible came around. After that everybody and their grandmother had basically the same thing. Everything about this device is premium and screams high performance technology! It is blazing fast. Snapdragon 855, 12 gigs ram, and 512GB of UFS 3.0 storage speak for themselves. You can barely see or feel the crease and most times it is completely invisible. I dont even notice the notch on the main screen at all. Screen is so big the notch is irrelevant. I have been using it for over a week now and even dropped it twice and without a hint of any issues. I have let everyone who sees it hold and fold it and it really feels good seeing how happy everyone is playing with it. It works fantastically as a phone and a tablet. Sure the front screen is small but how long have I been reading reviews about people complaining about too big smartphones. Sure it isn't dust and waterproof but is your iPad? Is your laptop? Do those get destroyed in 5 seconds? I feel like the reviewers gave the Fold a death sentence with all of the relentless bashing but without a really good reason. The build quality is solid. In a drop test video the guy had to drop it about 30 times on solid concrete from every angle and it still worked flawlessly. He had to drop it from 10 feet onto solid concrete directly on the edge before the folding display started acting up, and that was after dropping it 30 times before. Basically if you are wanting it, then get it. The cost really isn't that bad. I canceled my tablet plan and without that cost it's only 15 bucks extra per month and that's with ATT Next Up so I can upgrade in a year if I want to. So to sum up: The Galaxy Fold is an excellent smartphone/tablet hybrid that works perfectly and will make you excited about your phone again. Highly recommended! By the way I typed this whole review on the front screen so it is totally usable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Must have device!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have this device honestly you're missing so much. I can't go back to single screen phones even the latest ones. Build quality of Galaxy Fold is premium. I am returning my iPhone 11 Pro Max and keeping Galaxy Fold. There's a day and night difference between all the phones and Galaxy Fold. It's really fast and has 500GB of storage. Came with Galaxy Earbuds and case. This device will give you a very immersive experience. It's fun to use too. This truly is a future of the phones.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Folder, we appreciate all the great things you've highlighted about this device! It's a privilege to have you as a Samsung customer. ^Elizabeth Samsung

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