Customer Ratings & Reviews

The item was not here I am going overseas(NO PHONE NO EXCUSES NOTHING)

Having trouble on charging keep saying your phone is low on temperature

I'm not someone who usually has to have the latest gadgets, but I've been following the progress of foldable phones because I could really use something like that for my business. After watching several demo videos, I couldn't resist the opportunity to get my hands on the Fold. My very first impression was "dang, this is a brick". Folded in half it initially felt awkwardly long, bulky and very heavy. Especially compared with the dainty iPhone I had been carrying. Nevertheless I really appreciated the solid, durable feel and felt much more confident that it would last a long time. The external screen is long and slim but is actually the same width as my former iPhone screen. I can easily reach the entire screen with my thumb while holding with one hand. All my usual apps work well and look good. And when typing on that slim screen gets a little tedious, BAM, I open the phone to that glorious double wide, full screen. I was excited about this feature but didn't realize how much I would love it. It becomes a perfect mini tablet that blows away any phone I've ever seen. Typing is easy, photos and videos are large and sharp, and I've lost count of how many people have said WOW when they see it. Now I'm sure much better versions are coming in the future, but I'm already a user for life with this one.

I have waited for this phone for 3/4 years and was so happy to finally order and receive it. I am disappointed in not getting the phone in blue, so I settled for the black since colord were reduced to 2. The phone is not as delicate as people stated on reviews. The inner screen is plastic, but I've used the phone for over a week with normal use as I have my previous glass screened phones. I ordered a hybrid case from spigen and the combined weight of the phone with it is there but It gives a sense of a solid device. The phone opens and closes magnificently with a click into place when fully open which requires effort to close the phone. The transition with apps due to app continuity works great from the outter to inner screen and vice versa (need to set that in settings). The stereo speakers perform wonderfully and provide an immersive experience. I enjoy the multitasking as i was able to watch the ravens and steelers football game while texting a friend about it (still able to see the game even with the keyboard up) and searching the web with the native samsung browser for a total of 3 apps. The battery life is nice but I haven't played too much attention to how much time I get with it as I've been gaming with clash of clans and watching shows mainly and needed to charge it once after maybe 12hrs. I have my screen brightness set to about 1/3. Overall I enjoy the phone and the 4.6" screen is small but older users that have used older smart phones with similar size screens should be ok with using it. It is a fully functional screen to where you don't need to open the phone up, but where is the fun it that lol. Camera quality for me is great as I am coming from the galaxy s7. I would highly recommend for all to try the phone out.

The first concern when I purchased this phone was the size, would it fit in my pants pockets, shirt pocket, jacket, etc. As it turns out, it fits better than my last Galaxy S8+. When closed, the phone is narrower, which turns out fits better in pant pockets. The narrow, but thicker aspect is more comfortable and more secure. The only time I can say the old phone fit better is when I put it in my shirt pocket, which I don’t do now since the pant pockets work so well. I use the front pockets 90% of the time, back pockets 10%. It also seems a little more durable. When not in my hand, it is closed and drops do not seem to bother it as much. I really like the fact that the it is like two phones. When closed you can organize the apps in that mode. I only put the ones on the home screen that I would use when I don’t need much of a screen. I can then organize the apps different when the phone is open, focusing on the apps that I want a bigger screen for. Some apps like texting I have on both. I do quick texts when the phone is closed and open the phone when I have a longer conversation going. One of my favorite items is the location of the fingerprint sensor. It is on the side and in a position my finger is naturally when I hold the phone so the phone unlocks with my finger without even trying. The Galaxy Fold is still just a phone and does everything other new phones do, just in a way that works better for me. I would buy this phone again.

This phone is truly amazing, it is so convenient to have a tablet and a phone in one!! I also really enjoyed the Concierge service, it really helps to have peace of mind about this device!! I was told that I am the very first person to use the Concierge service in the United States and it was amazing!!