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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 79 reviews

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89%
would recommend
to a friend

Customers are saying

Customers consistently note the Galaxy J3 16GB as being easy to use and having a screen size that is just right for many. Positive feedback also highlights the phone's quality and surprisingly good battery life, with some users reporting it lasts for several days on a single charge. There were no significant negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 79 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger phone without the high price, so far this phone is what I've been looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy phone for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone and really like the easy use of it. Can add advance mode if you wish. Have not done this as normal use is great for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the Samsung's prime express phone. Wasn't easy to find a case for it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    too bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great little phone until I lost it! Loved the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for husband who was moving from flip phone to his first smart phone. He's picked up how to do things pretty quickly and I could help him, having had another brand of smart phone for many years. Basic functions that he wanted without needing to go too crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive but full-featured

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lower priced phone that allows me to access all of my critical apps

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good basic smartphone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic smartphone. Good camera for its intended use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as this was for my 79 year old dads first smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works just as it states. Clear screen and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like it. Smaller than the others. And a full screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung always makes a great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my special needs son, works great for him, an inexpensive option allowing all the apps that a high phone can have. I fact an in-law bought the same phone. This is his second J3 since the first one did not survive being dropped in water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great, no complaints. The appearance of the phone is the same as any galaxy phone and it does the same things that the "other" phones do for hundreds of dollars cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone like the extra go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone easy to use.small in size.wife is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect phone for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Easy to use. Fits my needs perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Does everything it needs to do. Sounds fine. Fast internet. Although the camera could be sharper, it serves the purpose well enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from my old phone, but it is sleek and perfect for the basic phone functions we want. We love Samsung and this fits us well! And Katie was fabulous help migrating everything over to our new phone☺

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    J3

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter phone for a child or teenager. Not much storage and phone sometimes freezes and locks up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of RAM in 14 days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone quickly. I wanted the J7 but my local Best Buy was out. J3 and J7 were on promo for $30. They shouldn't be selling this phone anymore. It is glitchy with very little RAM or memory. I am suck with it so I am giving it to my senior mom so she can have a "smart" phone. Guess I am going to amazon to by an unlocked phone for my SIM.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone for a non tech person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to navigate and the screen is easy to read.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Function sort of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband finds his phone very slow and also if lots of crap come up on his phone that he can't make it stop

    I would recommend this to a friend