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Customer Ratings & Reviews

Your price for this item is $5.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 79 reviews

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89%
would recommend
to a friend

Customers are saying

Customers consistently note the Galaxy J3 16GB as being easy to use and having a screen size that is just right for many. Positive feedback also highlights the phone's quality and surprisingly good battery life, with some users reporting it lasts for several days on a single charge. There were no significant negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-79 of 79 reviews
  • Rated 5 out of 5 stars

    Great First Phone for Teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was pleased with this gift and likes the phone alot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic phone. Camera could be better but serves the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect beginners phone for my kiddo and he really loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung phone if this is your first Android phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal on a nice phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for 11-year old granddaughter. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for father. Works for him. Basic smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect shop phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product exactly what i was looking for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's great showed up late but it's really good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone for a 5th grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my 5th grader. The price is just right for a first phone. The overall performance is pretty good. The phone does what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast SD Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card will work if looking for more storage, and writes quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cost 3X more because its for AT&T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, price was ridiculous cost 3X more because its for AT&T. Same phone for Virgin mobile was one third the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purhaces this as a replacement phone without renweing contract. Build seems flimsy and not too much bloatware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    An OK phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out OK but as the days go on, it's not the best. Still better than the old phone my husband had but disappointed it's not as good as he thought it would be. I have a Galaxy & loved it until recently when I've been having issues. It's a shame phones are made to wear out so fast especially with how much they cost!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for someone who hasn’t had a smartphone before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is decent I got it for my son and he likes it so far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CHEAP FOR A REASON.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLOW LOADING, LAGS/FREEZES. DEFINITELY GET WHAT YOU PAY FOR. I DO NOT RECOMMEND THIS PHONE TO ANYONE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker goes in and out while speaking on the phone. Camera is trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible phone samsung does not care about the cu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace another samsung and it was a piece of s junk it was a year old and stop working and I lost all my photos and contacts best buy could not help me and samsung did not care

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    It's cheap and it's a phone kindof

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in an emergency when my old phone broke and I had to have something. Even for that purpose I've regretted this purchase just about every day I've used it. I knew the camera was weak at 8 MP and storage was low when I got it. The fact that it had removable storage made me think the storage wouldn't be a problem, that was my first mistake. Only about 60% of apps I've found let you move them completely to the micro SD card, so I fight almost daily with having to run device maintenance and clear up storage on the device even though all media and apps possible are on the external storage. Worse than the storage options is an issue I didn't realize it had when I bought it. The processing power on this is very abysmal. I knew it wasn't the latest but I wasn't concerned about gaming or complicated apps. Case in point if I'm running google maps navigation and have either Spotify or my Podcast app playing, the phone can ring and the screen will not respond in time for me to answer before the call goes to voicemail. I never had such a problem with this with phones 5 years older. Every app could be crashing but at least the phone functions were always responsive, not so with this J3.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this to our attention. We apologize that your experience has been less than ideal. Please reach out to us at any of the following sources: Facebook Messenger: (http://m.me/samsungsupport )Twitter: (https://twitter.com/messages/compose?recipient_id=18768513)LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

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