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Customer Ratings & Reviews

Model:
SM-J727VZSAVZW
SKU:
5792111
Your price for this item is $240.00

Customer reviews

Rating 4.4 out of 5 stars with 335 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Galaxy J7 16GB's ease of use, camera quality, and large screen size. Many appreciate its affordable price and sufficient battery life, along with the expandable storage option. While some experienced occasional performance issues, the positive feedback on other features outweighs these concerns. The phone's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-335 of 335 reviews
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J7 is definatly not my first choice. I like the phone but the camera is minimal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Big heavy phone..not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the phone. Too big , bulky and heavy. Again it is too big, bulky and heavy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses This phone and seems to be OK. Not a high-end phone but does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting use to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is smarter than I. Not as user friendly as expected,but needed a new phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is junk. Constantly says it's overheating when it's barely 120 degrees then shuts off all the apps. Using navigation at the time or working on Uber? Too bad, you'd better pull over and wait for it to cool down. Plug it in to charge and it won't charge. Doesn't matter what charger you use. It'll tell you to plug in the factory charger for faster charger when the factory charger is plugged in. Charge your phone overnight? Be ready to have a dead phone in the morning because it didn't charge all night. I've had this thing die while plugged into the charger. At this point, you might as well get the Motorola G6 or even the Z3

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like that fact that there are NO LED indicators on the phone!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy, but I didn't need anything fancy. Good basic phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ok. For the money it does the trick.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To large and to confusing, compared to my s4mini the salesman should have taken a little more time with explaining the phone. I didn't even know how to make a phone call or answer one. He was more interested in his phone and listening to music on his phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung 8s and 9s. Was hoping to have a lower cost Samsung for an employee. Just doesn't keep up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not like it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this phone it worked for about 6 months then it did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I did have good customer service while choosing and purchasing this phone, it was less than impressive. I purchased this in February and almost immediately started to have operational issues. I would definitely not recommend this phone to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louse kept locking up a d dropping calls freezing up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I've ever purchased. Had to take it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound Quality is lacking on the J7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume on calls is very low, thus the extra volume button. This feature does not raise the call volume enough while using the speaker phone. The other issue with the phone is the Bluetooth connection. I am unable to understand callers using Bluetooth with the new phone. Every word is garbled by static. I had perfect connections with my old Galaxy S4 so I know it is not my car's Bluetooth. This phone is not good for those hoping to use it while driving.

    No, I would not recommend this to a friend