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Customer Ratings & Reviews

Model:
SM-J727VZSAVZW
SKU:
5792111
Your price for this item is $240.00

Customer reviews

Rating 4.4 out of 5 stars with 335 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Galaxy J7 16GB's ease of use, camera quality, and large screen size. Many appreciate its affordable price and sufficient battery life, along with the expandable storage option. While some experienced occasional performance issues, the positive feedback on other features outweighs these concerns. The phone's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 335 reviews
  • Rated 5 out of 5 stars

    Great phone,many functions and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone with an added SD card allows me to do all that I want with room to learn more. Much better than spending more on the bells and whistles of expensive models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom for mothers day. She is 76 years old and this is her very first smart phone. It had been very easy for her to use. Glad I purchased this phone for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs, good deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Daughter, perfect for what she needs it for, good price, nice size and storage. would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good update from previous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operations. No indicator light for notifications. Overall, good product.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Eh.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After jumping into the pool with my Galaxy S6 in my pocket, I was forced to get a new phone.... Since the S6 wasnt paid off, I wanted to get something cheap as I was putting good money after bad.... The guy at the store recommended the J7. I thought "7, hmmmm" This phone was primitive compared to my S6. Disappointment, but it was cheap. Trade off...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Here at Samsung, we're always looking for ways to improve our products and experience for our customers. ^Lo Samsung

  • Rated 4 out of 5 stars

    Big improvement, but no cigar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J7 is a big improvement over my old Galaxy 5. For one thing, the keys in the keypad are enough bigger that my fingers can (sometimes) hit the right key. Very flexible phone. It's also very complicated to learn. Some things are not intuitive. When reading ebooks, it's too easy to turn a page when you don't want to, or turn 3 or 4 pages when you want one (1).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Starter Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase a phone for my 9 year old son. He is familiar with the way Samsung phones work, so was really easy for him to get use to it. Great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son.. it is a huge upgrade from what he had. He is very happy with the camera and overall phone so far. Only had it a couple weeks though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for an older person - not too many gadgets to distract from the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good inexpensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes this phone. It has a lot of neat features and it works very well for him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my 12 year old and she hasn't had any problems with it. User friendly for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for non tech wife who wanted "just a phone". She got that and much more with this purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Speed

    Rated 2 out of 5 stars

    Good for first time smartphone owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a median replacement for note 7 mess. Very little memory, couldnt open what photos I got to transfer because of low memory, slow processor, takes forever to load sites. sound and call quality poor, speaker is on side by power button making speaker phone calls horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think this is a great phone and easy to use, i did not want one that was to hard to use,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Works well for the price paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone at reasonable price. Audio acceptable, speed good, camera picture quality good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I've been using it for almost 2 years. No issues. Even the battery is still holding up...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife loves this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a replacement for galaxy SJ7. This phone is easier to use and we can get accessories not like the last one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Great first smart phone choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to get a smart phone as my slider phone was biting the dust. I struggled using other people's smart phones so didn't think I would find a smart phone that would be easy for me to use. The Best Buy rep who helped me was awesome. She listened to my needs and my concerns and helped me pick out this phone. She transferred my contacts from my old phone and showed me the basics on how to use my new phone. I left the store feeling comfortable that I at least knew how to answer my phone and make calls and text messages. Needless to say, I surprisingly love my new smart phone. There is so much more I need to learn but I'm not in a rush and have time to figure out all the bells and whistles it provides. It is a great 1st smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mother-in-law who is "technology challenged". Phone has worked good for her and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good first phone for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Does almost everything the more expensive version does.

    I would recommend this to a friend