Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 201 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy J7 Crown's ease of use, camera quality, and screen size. Many also appreciate its affordable price and long battery life. Positive feedback highlights the phone's features and available storage options. While some negative comments exist, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 201 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to navigate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. It is a great phone,and has an awesome camera with lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for reasonable price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for plus 65 year old adult that doesn't need a lot of bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why spend a lot of money for a iPhone or any phone that you're gonna drop and break the face of the phone . This one is $89.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything needed great camera. Lost ability to call and receive but I think that's a Tracphon issue .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this phone if you are looking for a Smart Tracfone. You get a lot of features for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for my daughter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what she uses it for. The camera takes great pictures to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Luv it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does way more than I need it to. Easy transfer of everything from last phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my mother J7 Crown as a gift and she loves how she can navigate to her emails and photos and install apps!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Still learning lots of help from the clerks.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for someone who does not want to spend a fortune. Its great for those with an additional computer that do not want to carry it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of TracFone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using TracFone's for the past 6 years. I've purchased all but one from Best Buy. So far it works the way I like it! I'm making quality average because I haven't had it very long. However, all the TracFone's I've had in the past are still functioning, if not as a phone.... they make great alarm clocks when they're no longer being supported by the all the new goodies that come out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The phone is great. Glad I bought it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. It's so much better than the last Tracfone I had. It has so many things on it. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds charge for days even with heavy use of apps. Wireless works very well, connecting at 5Ghz without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good phone. I have large hands so selecting what I want to do or the right app is hatd. Other than that, it's a fine phone for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At $10 a month this phone meets my needs fully.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a no contract low cost phone that still performed well....this is the one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compared features - like camera best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the size of the phone in comparison to the one I am currently using. Features better great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, I'm very pleased with it. Great deal for the $.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new camera. Lots of nice perks.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with my new Samsung Galaxy J7 Crown. Easy to navigate and lots of upgrades from my older phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good samsung smartphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung J7 Crown performs well, however Tracfone has locked this phone to CDMA only. Should be dual CDMA/GSM for max reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped every step of the way, I told Mark what I was looking for and needed, he answered every ??? Offered suggestions and explained the pros and cons to what was available and best suited my needs... very personable and easy to work with. He made a potentially frustrating and over whelming experience pleasant and very informative. I left feeling I got exactly what I needed and didn't blow my budget . Thanks again, Karyne Purdy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone for a tracfone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price for a TracFone. Very affordable without having to be on a monthly plan

    I would recommend this to a friend
Sponsored