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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 201 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy J7 Crown's ease of use, camera quality, and screen size. Many also appreciate its affordable price and long battery life. Positive feedback highlights the phone's features and available storage options. While some negative comments exist, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 201 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for cheep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for cheep price. Good camera. Screen looks good too. Overall it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    J7 Crown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy J7 Crown..Good quality phone,just what I've been looking for!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone. Was great buy. Good quality and I would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No problems I have owned it for 2 weeks now and runs smooth, heavy duty, love the big screen 5.5" i believe. I previously owned a S5 I like Samsung S better but this phone is not bad especially at this price you really can't beat it. What I miss is record audio capability that I cant seem to have or figure out here and my finger print sensor (with this phone is face recognition). I was able to download S health app. Anyway good phone no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like my phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday is a good time to purchase a phone. I had a little trouble with the phone in the beginning, but after 2 visits to the Best Buy here in McDonough the problem was solved. It now works great. I think Samsung makes a good phone. The problem was a program Samsung had added to the phone. I have a streamer that works with my hearing aids. My streamer now works and so does my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother who is in her 80s. She was able to use it with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Galaxy J7 Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my phone, fit my needs 100%, excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone bigger screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for an awesome price would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ,easy to use and a great price.5 stars. Gr ed at serving e at best buy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's awesome to hear, Lucy! Samsung is happy to know that you are enjoying your Galaxy J7 Crown. Thanks for the 5 stars. ^Kayla Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my mom to progress into the smart phone stage. Easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the Samsung phone would have better reception than the phone I had. It didn't. It was about the same in a difficult area. I returned it. Thanks Best Buy. I appreciate your allowing the return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older phone that my wife had. We were able to get it setup quickly. The only issue was transferring her old phone data to the new one as the Smart Switch software didn't work on her older phone! My wife LOVES her new phone & all of the new features that it has! We got a great price on this phone & it arrived when promised, THANKS Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very nice phone, and the price was great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good,sounds good. For being an inexpensive phone, it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great affordable phone, fast enough for basic browsing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never miss a call. Great pictures, volume, notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Strong camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working great no problems so far. Fantastic pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It does everything I needed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Improvement on the camera quality from my other Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera front & rear. I am telling my friends about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly for those not too savvy with technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It does more than the last phone I had.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear! Thank you for choosing Samsung. ^Kayla Samsung

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