Customer Ratings & Reviews
- Model:
- SPHJ727BLK
- SKU:
- 5803404
to a friend
Low end phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this phone. Slow. Low end phone.
No, I would not recommend this to a friendGood quality phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great battery, good speed, better then average camera.
I would recommend this to a friendGets Hot and Won't Hold a Charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since day 1 this unit gets hot and will not hold a charge. We have had it back to the store twice. They push buttons and tell us there is nothing wrong with the unit. We have bought a new case, new charging cord and still nothing seems to fix the unit.
No, I would not recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is my kid's phone I do not use it so I don't have a clue how it is
No, I would not recommend this to a friendJust as good as the high end phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a family member who keeps losing their phone. I was very surprised when I received it that it looks and performs just as well as my expensive galaxy.
I would recommend this to a friendPlease don't buy this phone....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me preface my review by saying that much in life is truly relative. Prior to purchasing the Perx, I was an iPhone user and naively thought that I could tolerate the Perx because it was notably less expensive. Honestly, had I upgraded to the Perx (from a non-smart phone), I might be joyous; such is not the case. Call quality is poor, design is questionable at best. And it's slow, slow, slow with lag time between apps. If you push buttons too quickly, the phone freezes. Camera delay causes blurry pictures. In all transparency, I do like the larger screen and battery life is excellent---but these are the only real positives to which I can attest. Yes, I did research the product on Amazon prior to my decision and it was fairly highly rated. When I later went back to reread user comments, yep, the positive comments were from those who had either "upgraded" to this model, or were already using a Samsung phone.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hello LALady, I understand your frustration with this cellphone. For further assistance with these issues, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
