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Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,930 reviews
  • Rated 5 out of 5 stars

    Phone works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in a phone, plus things you never new existed. All works great and easy to use. Battery life is fine, but if the screen is set bright, it will eat this large battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the most sleek of all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried all the pixel 3, iPhone XR and XMax but still came back to the note 9 for two reasons: expandable memory and sleeker design (more ergonomic since it's not as wide as the others).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung delivers again. This is a great phablet. S pen is great. Beautiful vibrant colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen function is great for taking pictures especially not having to push button on phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bye Apple! Made the switch to my first Android. This Galaxy Note9 exceeds my expectations. It's far more practical and has lots of features than my old iPhone! I'm glad I made the switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of pros, a few cons. Indiv Taste will tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note9 I'm still flustered after $1,000 & sale, no printed instructions come with it. I don't want to go online, I want a reference I can read anywhere. Pen I've yet to explore. Tough looking for where all my contacts are, from "phone/cloud" to any number of email accounts. I left the purchase w/o my normal emails set to come to my phone, Good features like Camera etc. But its long & others have complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone a few days and I absolutely love everything about. I can't think of one thing negative to say about it at this point. Way to go Samsung! Way to go best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is the best phone I've owned so far, it has many great features and should last me for the next few years if not longer for sure. Cant go wrong with the Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanted a Galaxy Note and I am glad i finally got one. The size of the phone will get taking use to, but overrall I enjoy the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only my second smartphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first was a Note 3 I had for 5 years with no problems. This is my second Note because I'm spoiled by the stylus! But man, this one can do so much more and I can't wait to find out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply a great phone. I have been using an LG for the last four years and this is a significant upgrade. Phone security is amazing with Retina Scan, Facial Recognition and Fingerprint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and capabilities. However, the crap apps are a pain. I wish that Samsung would let people choose their own apps instead of pre-install them. Love the purple color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time Samsung owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all the Samsung Galaxy devices and this Note gets better cell signal in places that my Note 5 or Note 8 would struggle. I love the screen and the camera on Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best phone. Samsung note 9 is great and the color of purple was awesome. Never will own another IPhone again after having this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my husband business because he needed an upgrade. He loves this phone cuz he can take notes on it. So far there is nothing wrong with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Great Phone + much more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Note 9 is much more than a phone. I was happy with my S3, The note 9 is a mind blowing experience and I will probably never use it to its full potential.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, SammySung! Samsung is happy to know that you are enjoying your newly purchased Galaxy Note9 (512GB). Thank you for the 5-star review, and most importantly, for being a part of the Samsung family! ^Liz Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has it all it is absolutely amazing I am going to best buy to take the teaching seminar they have on how to use this phone with all of it's options! So far I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to the DROID FAM!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REGRETTED GETTING MY IPHONE FROM THE BEGINNING BUT I WAS STUCK WOTH IT FOR THE YEAR AND NOW IM BACK TO THE SAMSUNG FAMILY AND IT FEELS LIKE IVE BEEN MISSING A PART OF ME LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mega phone with mega punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best note yet, (outside of the 7). Glad they brought back expandable memory. Still haven't mastered using the new stylus for things beyond writing, but I'm slowly getting there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for 2 weeks and it's my best phone yet. Better speakers for my music, great voice quality, still learning its features. Discovering new things every day.

    I would recommend this to a friend