Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,676 reviews
  • Rated 5 out of 5 stars

    Battery life is Amazing!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Battery life is incredible-lasts all day!! Still trying to figure everything out. Love the larger note screen, camera, and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy samsung phones only and this note 9 is the best phone for long life battery i like it.... the screen is big and good result of camera....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far! Beautiful screen, amazing battery, and fast. It was tough to switch from the S series, as I like those, but Im glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 is the best phone in the market right now. Great screen. Best picture quality. Lot of space 128GB. Highly recommended for android user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is great. The phone is easy to use. I love the way it is easy to use. It has a great screen display. It has a great feature where it can optimize your battery. And last you even longer battery life. I think the feature goes on, by it’s own sometimes which also has been great, so you don’t have to even worry about your phone’s battery. And you can still use it without any problem. It is also very lightweight and doesn’t way much. Very easy to pick up and type on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my iPhone x. I have noticed alot of app crashes but overall it's a nice phone. Fast. Nice screen. Battery life is good for an Android phone. But I expected better. The quick charge is amazing though. Once you customize it with some Google stuff like keyboard and whatnot, it's better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has large display nice camera the stylist is a good extra feature to the phone makes task a lot easier. Battery life last all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered rhis phone wen they were having the promotion for the headphones and fortnite and let me tell yo the phone alone was worth it for the camera ad the long lastin battery life. The new feature with the pen able to take pictures with the clik of the button while you have the phone set up somewhere for a group photo is amazing and super useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is top notch. The screen is beautiful, the battery life is amazing, the speed is lightning fast. The camera is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note YET

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best Galaxy note to date. The camera is awesome and battery life is great as well. You can't beat the stylus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the note 9 the camera is amazing as well as the stylist pen. So many great features as well as having awesome battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 is a great phone fast processor clear images perfect size not to big or too small and great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smartphone I have ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While pricey at it's full MSRP, Samsung is good about providing discounts in the form of money off the device and/or accessories to go along with the phone, which made this purchase worth it for me. This is hands down the best smartphone I have ever owned. Beautiful display, fast processor, and cool S pen features such as using the s pen as a remote shutter for the camera makes this device super fun to use! The speakers are also among the best sounding you can get on a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got a nice camera with nice zoom and action pics. Pen is nice to make notes on the go. Nice overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing battery, perfect camera and Multi tasking!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I multi task alot so battery is amazing, that used to b my biggest problem not anymore, it amazes me to not feel worried when my phone is at 19 percent knowing it can hande another 2 to 4 hrs. Camera is amazing better than the s9+. The pen also comes in handy and love it that its bluetooth. Apart from the features its a strong phone but still buy a case if you want it to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is faster and all more memory and easy to use. The only con is the stylus has a short connection span.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on a great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a galaxy s7 edge, this phone was a massive improvement. It runs everything much faster/smoother, and I can use it constantly daily and I have yet to have an issue where I need to charge it before bedtime. Also got a much better deal getting phone through bestbuy than what sprint was offering. Literally half price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note9 A Super Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about this phone. I love that the phone is made to anticipate your questions! Easy to move between sections/sites and the screen is a good size for "older"eyes. Downloading apps is extremely handy. The voice quality and volume are good. Calling is a smooth activity to complete. The camera is excellent and photos can be saved in several different areas. I still have much to learn but this is a well planned phone with much to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen, fast processor, Lots of memory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: screen size, memory, S-Pen, camera Cons- curved screen needs screen protector- few good options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best phone hands down! Great Camera, Battery life, Screen resolution, S pen, Multi tasking.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's a pleasure to hear you're enjoying your Note9 and all its features! Thank you for being the best part of Samsung. ^Ash Samsung

Sponsored