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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,676 reviews
  • Rated 5 out of 5 stars

    Best Phone Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my note9. The battery life last two days and the phone is very fast and I love the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preloaded apps awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the curve and attached stylus pen. Bigger screen for viewing. Added extra for taking pictrues great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this phone. I'm looking forward to using the s pen more soon. Easy and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note 9

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is fantastic, love using the stylette, and the camera is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 by samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung was on mark with this one. Love the responsive stylus. The edge to screen and the cameras!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my Note 9. Fast and takes great pictures. Big screen and great when i do work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Some of the best battery life of any phone that I have used. The screen is hands down the best on the market. Colors and vividness are amazing. The only thing that stops it from being perfect is the software, I wish it was more like stock Android. Samsung experience/TouchWiz isn't my favorite skin, and I used the OnePlus 5T and found it to be just slightly faster and more fluid the Note 9. Other than that this phone is amazing, it is the full package. The battery life is great, varies a bit, I can get anywhere from 4-7 SOT with a full charge. The S-pen is an awesome addition, you do kind of have to find uses for it. It is not something that most people use all the time on a day to day basis, but you can figure out how to find functional uses for it. Use some of the S-pen apps and take notes whenever you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this phone! Easy to use, great photos, lots of storage. Love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone from Samsung. Pen is awesome. Speed is great. Battery is unbelievable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Love the larger screen. Hundreds of things to use & the stylus it's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery life is INCREDIBLE!!☆☆☆☆☆

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is incredible, nice large screen, takes great pictures, love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price tag!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This note is by far the best note to date. I haven't had exeptionaly battery life like this since the note 3. I can go all day on one charge and never have to worry about it dying in the middle of the day. I usually end the day with between 45% or 30% battery left.It has yet to lag on me at all even when I have multiple apps open. This is everything that was once so great about the note series and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience full function and reliable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience full function and reliable protection with this 128GB Samsung Galaxy Note9 from Sprint. The 6.4-inch Quad HD+ AMOLED display and advanced wireless connectivity offer lag-free HD gaming and video streaming that lasts all day thanks to the powerful battery. This Samsung Galaxy Note9 features an octa-core processor and 6GB of RAM for a responsive interface and extensive multitasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, screen, options all great only to be out done by battery life. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Samsung product. Battery, storage, processor and RAM are all excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should Great camera Perfect size Love the stylus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone when it came out and I have used it everywhere. I used it in the pouring rain, and the pictures came out awesome and all the Iphone users were envy because they had to cover there phones with plastic bags. Pictures in the rain was clear and awesome, I haven't used the slow-mo yet but I will soon. Currently the phone is awesome and the stylus is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed, the camera, the pen. Samsung has a knock out with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy cool technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife and I went to Best Buy to look at laptops. Our daughter drug us through the mobile devices area, making sure that we knew she wanted the Note 9. The BB employees helped us tweak our plan, saving us almost 25% on our bill, so we bought the Note right then. Amazing device. Great display, fast processor, 128 GB storage, the "pen"! I almost got one, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Note9. The pen feature is awesome. The camera is great. Takes very professional looking photos. The large screen size is excellent, makes reading smaller print easier. Definitely recommend.

    I would recommend this to a friend
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