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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,676 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is incredibly fast. Has tons of space and is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera nice and big easy to read info a good battery charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note ever

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the note 5 I switched back to Apple iPhone . Which was great in the beginning but it lacked the S-pen and all other cool business tools and features . So I finally decided to switch back to note and needless to say , I’m glad I switched back . Battery life and camera are far better than iPhone and the phone it self looks more impressive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to use. Love the pen, and the sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pictures and tons of storage. Excellent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery. Great pictures. Holds a lot of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone and all its features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen, battery and performance! I love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What A big step up from my LG V20. night and day. Only had it for a week and decided to get it vs the note 8. Battery life is EXCELLENT. I usually average 30gb a month with my phone company and only charge it once every other day. would recommend to anyone thinking about it. Plus I only paid $600 for it due to a Best Buy sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and all around tool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Construction Field Supervisor and this thing has made my life easier. Highlight emails, pics, whatever and send it out. You can write on all of it with the S pen. And drawing with the pencil; this thing is amazing. I couldn't be happier. Battery life is usually at 50 percent when I go to bet. I use it all day. It's Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 style

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a lovely phone, its quick and free fast and the camera features at outta this world..They could have made the sound system better and other than that, we all like big screens but I think I found my limit because I love running and it feels as if Its something that I'm really carrying instead of a regular phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone n stylus

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and stylus. Nice size and great pixels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade from S7 Edge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S7 Edge had pink line symptoms and performance was getting worse so I picked this up on release day. Phone is quick and has a lot of storage. S-Pen is pretty cool technology. I hope they come out with or allow existing 3rd party apps to take advantage of it. Most annoying thing is accidental Bixby button presses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, features and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my S8+ but didn't want the S10 yet. This fit all my needs. The screen is huge and sound is better than one of my televisions. Lots of storage for pictures and videos. The data transfer from my old phone to this one went off without a hitch. Best phone I've had so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed and wanted out of a smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size, resolution and colors are GREAT. The speakers are crisp and clear stereo ear candy. Plus... PLUS, I got a headphone jack. With all the memory in this version, I'm A Monster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have been an iPhone user for the past 10 years and in the past few years I have been frustrated and disappointed at how expensive iPhones are getting... frustrated because although something's are easy many things like I cloud and how you can't expand on storage. Something so simple as adding a simple SD card is so hard for apple to do. their products are not worth it! As soon as I got my new Note9 and started to learn and use it it's refreshing and I am actually excited and happy to have such an amazing phone/mini computer basically. The S pen is awesome and although I'm new to the android interface I really like it! By the way i use to have a mac book pro but replaced it about two years ago with a surface pro 4 and i love it! Not ever going back to apple!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is new to me but seems to be a great phone in all that it does so far. Nice screen, good pics, functions well and stylus is useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is perfect for me. I am in direct sales and needed a phone with a big screen to show off my product. It's helpful having the Note capabilities as well. The battery life is excellent. I have loved this phone. You can't go wrong with a Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cellphone I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the best cellphone I have ever owned. I love the features and design. Apps run smoothly and the battery lasts for two full days (first for me in many years). Two down sides (not that big of a deal) that I can think of: 1. The finger print sensor is oddly placed right under the back camera lenses. As a result, i am finding myself smudging the lenses multiple times. Bad design if you ask me. But again, I cannot see where else they could have put the sensor if not there (infinite display - no real estate in the front/sides are too thin, back of the phone it is. If they had the sensor lower - could be a design nightmare to create cases. 2. I am an average sized guy and somehow finding it hard to operate the phone with single hand. Note9 is undoubtedly larger phone and is designed to be operated with both hands. Other than these two caveats, I love my new Note9!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first note. Bigger than my s7. Faster... but nothing else is different that I can tell. Want my money back... love the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband upgraded from a note 5 and absolutely loves the features on this phone. He can't stop playing with it and exploring all that it does. He also has an awesome camera on it that at concerts takes the best pictures I have seen on a phone in a long time.

    I would recommend this to a friend
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