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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,942 reviews
  • Pros mentioned:
    Camera, S pen

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is so perfect. Camera is clear. And the new thing is you can use the pen to take selfie.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Stylus

    Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) fast 2) screen touch is accurate even with protector 3) good price 4) love the clicker on the stylus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best there is. Fast, best screen available, long battery life. Sturdy build and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Stylus

    Rated 5 out of 5 stars

    NOTE 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone no problems... Great pictures and for a selfie you click the stylus... NO more thumb cramps

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great, the battery lasts all day, best phone hands down

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love the newest Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues with the phone. Lots of space for pictures and videos and they turn out great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing. All the things you can also do with this new phone....great! Have to figure out Bixby

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great flagship phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, had to upgrade from my note 5 and i am loving the new device. Great battery excelent camera

    I would recommend this to a friend
  • Pros mentioned:
    S pen, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone screen is great, dual speakers are nice and loud its fast and the spen is just awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms LaLo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love it! Love it! I am an android girl for life and there's nothing that will make me change. I have no complaints at all about with this phone. I do wish that the unlocked one had auto voicemail access capability but that would be me just being picky. I really love this phone and feel it was worth the $1000+ investment. 2 years later it is working like brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Loving this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awesome. Has an amazing camera. I really enjoy the apps and pages for the spen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the fastest phone I have ever used. All of the features on it make it easy to use. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Samsung S10 and took it back and got A Samsung ( note. The 9note is easy to use and takes great picture. I like the feature that tells you that your lens is dirty. This way you never have to worry and not getting the best picture. Also having the note pen to help you take pictures really makes it easy to take selfies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best Phone, Hands Down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, battery life, stylist, and an amazing screen. Face recognition improved, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, S pen

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone that is powerful and fast. The battery lasts long and the pen is a bonus feature.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all and more. It's worth the extra few dollars over the S9+ despite having the same specs. Why? The S Pen. It's what makes a Note a Note. It can act as a remote, it can the help you select text that normally you couldn't copy (like on Instagram), and it can even translate in real time just hovering over text. It's the best.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone love this note 9 Easy to use unother Samsung quality Using the pen is awesome

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is glad to receive 5 star reviews from valued customers like you, Tom1. ^Elizabeth Samsung

  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing all this can do. Still learning all the features. The note pad is great to have however the Bixby button sucks. It gets turned on a lot while I try to operate the phone. Perhaps there is a way to disable it I haven't discovered yet. After a sour experience at B.B. I was reluctant to deal with them again but this time I cannot believe how helpful and knowledgeable Nick R was making a smooth,fast transition to my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The Note 9 exceeds the capabilities I require of a phone and everyday I find something useful. Battery life brings me back to the day of the flip phone, I can with normal use charge it every other day. It is big. It is heavy. It is the best phone I've owned by far. Buy unlocked it is easier than paying the carriers 50 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best Note phone to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is sleek and powerful- faster than my previous phones. I was worried the pen was going to be a different color; however, the black phone comes with a black pen. I've only had the phone 1 week and I have not had to charge it much. The battery does last longer and it charges in about 1 1/2 hour. Not bad, I was hesitant to buy this phone after the issues with the Note 7, but I am happy this phone has no issues so far.

    I would recommend this to a friend