Customer Ratings & Reviews

The Note 9 does everything the specs imply. The camera is superb, the S-pen is a wonderful accessory and also serves as a remote control for group or more distant selfies. The screen resolution and color saturation are terrific and the 6.4" screen is just the right size for a medium to large hand. It has 128GB to start and extra SD storage available, unlike the Apple devices. It's the best Samsung phone to date, by far.

I've owned a Note 4, the Note 8, this phone and now have the Note 10+. I loved the Note 4, the note 8 was great, and the Note 10+ is the best phone I've ever owned. Obviously, I like the note series except for this phone. At first it started out great. Camera was great, SPen great, battery pretty good except for the fact you could not replace it. It had a 3.5mm headphone jack, but with bluetooth headphones, I only used it once in a while. But then issues started coming up. The battery didn't last as long after only 4 months of use. I would find myself charging after lunch just so that I would have enough battery to charge again before bed. Plenty of users love the battery life on this phone. Maybe mine was defective or maybe it was my use. However, others claimed 5 to 6 hour screen time, everything on (Always on display, sync, widgets etc) and a day or 2 of battery life. I never came close to that. Maybe they have some secret that I don't know about but if I'm spending this much on a phone, I'd hope it would last the whole day with all the features on (My Note 10+ does this). The other issue I had was with the camera. I don't know if it was because of an update or some other defect ( I did not drop it or anything) but when I would zoom in, it would buzz and live focus was blurry and a mess). I googled it and other users had the same issue so I was not alone. Based on the samsung community websites, they said send it back to samsung so that it could be fixed. Pass. I traded it in for the Note 10+. I figured the trade in value from Best Buy was more than what I would get selling it especially if the buyer found out of all the issues. They'd probably want their money back. The reason I gave it 3 stars out of 5 was because it seems to be a great phone for other people and many owners love it. Mine just didn't work out and I would actually give it 2 stars for terrible battery life and camera issues. I would still recommend it to a friend that likes Samsung, Android or the Note series. It is obviously cheaper than the Note 10, but I would also recommend the Note 8 if you wanted something cheaper than the Note 9. I would just warn them to look our for the issues I had and be more proactive if they run into those same issues. I don't have the time or patience to send the phone to samsung just so that they can give me a refurb Note 9. I was fine with trading it in for the latest and greatest. If you value money more than I do lol, this is a great phone and worth it, as long as you don't have the camera issues that other users and myself have had.

the best smartphone ever, nice camera, selfie stick is on point, long life battery is awesome

I have truly enjoyed my Note 9. I first got the S9 plus, enjoyed the phone for a month. After learning about the Note 9 and got familiar with all the great features and how it would benefit me in my day to day work, I gave my S9 to my husband after a month and bought me the Note 9. I don't regret buying this product, still like at as much as when I first got it. Great phone, I really enjoy all of Samsung products.

As a habitual phone and OS switcher, I can confirm I have no allegiance toward any manufacturer or eco system. That being said, using this phone is one of the best experiences I have had. I really have nothing to complain about. It's obviously very big but if you are buying this phone, you already know that going in. Unless you are married to iOS or don't like the form factor, get it. Theres really nothing to not like.

I really love the Samsung galaxy Note 9. The camera is awesome and battery is very good.

I love the large screen, the awesome camera, and the S pen. Very pleased with all features!

Love the pictures it takes. Also the pen makes tasks easier to complete.

The large screen, 6 gb RAM and 128 GB storage memory, what more can you ask for? Oh, I almost forgot, the camera and software is best. I previously had the Samsung Galaxy S9. I would definitely recommend this to a friend. If you are cash strapped, this will be the first on my Black Friday list! But wait, I already have one...

The battery life is exceptional. Looks great, feels great, and the camera is fantastic.

I love this phone the camera the pen it's just awesome and it's factory unlocked so yea

This phone exceeds my expectations with the improvements of the camera and battery life.

I could not be happier with my Samsung Galaxy Note9. I have had this phone for several years (sorry for the late review!) and I love it!! It takes awesome photos and videos. The 128GB memory is perfect for being able to customize the app usage. I don't look forward to the day that I need to upgrade it, because I love it so much.

The speed is very fast with great amount of memory. The Camara is the best I've seen.

Great performing phone, large screen great camera, and the stylus is really helpful.

This is an excellent camera and computer. Has a lot of space. Quality pictures

Bought it right after it came out battery last a long time and super fast phone

The battery life is amazing and the camera quality is awesome. I love this phone.

I love it and it's great for business! Great camera and the pen is very helpful.

Absolutely love my android phone. Awesome camera and great memory storage space!