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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,942 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone! Best smartphone battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone with a trade-in offer and got a $450 discount. Definitely softens the retail price but totally worth it for the $1K. All the features are great and this is the best screen but the thing that makes it the best is the ALL DAY battery. I used to have about 10-15% left on my S8+ and now I come home with 40%+! I find myself trying to drain this battery! Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Wonderful phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone. So easy to use. The camera quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone easy to use . Camera is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did very good with the upgrade. Camera, the voice control, lots of storage

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    All around great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera upgrades and Storage capacity is awesome. Highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband. He is very very pleased. He was worried about the size at first but found it is not a problem. He said it is the best and most useful phone he has had. He uses the pen feature daily. He says the display quality is awesome. I have to say he is very happy with the quality of the Note9.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Samsung Galaxy 8 and was not sure how I would like the Note9, I have never used a Galaxy Note before. I changed jobs and thought the note taking capabilities would be helpful. I have not used the S pen a lot yet and I am still getting used to it. I love the size of the Note9 and it fits great in my hand because it is not too wide. Battery life so far has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery, camera and the spen. Best phone Android phone in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Very fast and a huge screen. Battery lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes an awesome phone! Love the pen. Great camera. Tons of storage

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues, pic is good, video quality is good, phone is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Gret and existing features in this phone.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my galaxy note9.great battery life.camera works wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best galaxy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone while I had this phone and it was insane the battery life was awesome, the screen was beautiful and the user experience was just great overall and it was just one of the absolute best android phone I've owned I switched to the xs max because of my job and they are both the best at what they do you want the best of android minus the price this is the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone from Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone with enough storage space and good camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great phablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated it 5 stars, but the price is rather high, it's more than lap tops and tablets. It does take the place of Theron though.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 4 out of 5 stars

    Nice phone but not flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about the phone is the pen, it allows you to copy and paste text you can't grab. My pen went bad in 15 days and had charging issues and had to replace the phone. If you look at the demo, the screen burn is horrible, my s8 plus got screen burn in 10 months and I replaced it with this phone. Hope it doesn't happen again. The screen is fragile and if you put it in your pocket in a case, it will activate the screen. I'm not a big fan anymore, they need to pay attention to the quality, the glass scratches so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't treated myself to a good phone in years! I wanted to go all out. I am not disappointed at all! I was looking for a phone that I can take good pictures on and has a good internal memory. This has both. I have a 3 year old so a good camera to make memories with was a must. Crystal clear quality. Still learning new things everyday with this phone. Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes beautiful clear pictures and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Stylus

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello All, I have had this phone for about a month and so far it’s been great. I love the camera and the stylus is very useful when trying to edit photos and videos. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for 1 week now. So far I love it. I am still learning-this phone does a lot. The screen colors are so vivid. I am still learning how to use the S-pen. The battery lasts. I am not on this phone all day every day so I did not have to charge it for 2-3 days. Usually I do not pay this much for a phone but I splurged this time and I am glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long life battery,good camera.....Best phone I've ever had!!!!!

    I would recommend this to a friend