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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,942 reviews
  • Rated 5 out of 5 stars

    Samsung Note 9 is another Great Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has mastered the art of making phones. Note 9 is one of them. It is easy to use and intuitive. Camera is high quality. The feature I like most is how loud sound is. Maybe I am becoming deaf but I can hear loud and clear. Another feature I like is how easy it is to write quick notes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. Great camera lots of storage. Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, easy to navigate. Takes good pictures .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fone is great. Everyone says they can hear me so much better and I can hear better also. Great camera. Great screen. Easy to use. Draw backs ... the screen keyboard is NOT GOOD on swype ... words don't translate as well as my old fone ... and the keys on the far right don't respond well to finger touch .... works fine with pen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best Note ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best note ever! Im loving the camera and the baterry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    It can not get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone , from screen to speed or battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Fastest and Best there is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Fastest Smartphone/Computer I have ever owned. Signal speed is immediate, upload and download are instant. What this phone can do is almost endless. Fare ahead of any competition out there. This phone will take you many years ahead of the "Other,,,,,,,,,,,,,,,,,,,,,,,,,, Best on the market" "Samsung Galaxy Note 9"

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? This phone is great! I almost switched back over to an iPhone, however remembered all of the headaches and hassles of my last iPhone. I bought the Note 9 as a first time note user, it is so easy to figure out and has so many great apps included on the phone itself. The camera is amazing. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, beautiful, long range battery! Amazing cellphone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works very well. Its fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great phone. Long battery life. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Stylus

    Rated 5 out of 5 stars

    I Love my Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the pics are beautiful! I love stylus

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the selfie and memory storages. Like the pen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month I bought a Samsung Note 9 for myself and today I bought a Google Pixel 3a XL for my daughter. The Pixel 3a is a much better value and will do everything I would use the Note 9 for and it was less than 1/2 of the cost. If I had it to do over I would have bought 2 Pixel 3a's and saved myself $500.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    It's cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I went from an iPhone 8 plus to this, the note 9. I gotta say, this whole android vs. iPhone is dumb. Both of them feel pretty similar I mean obviously the note 9 is better than the 8 plus, but i wouldn't say I'm pro one or the other. However note 9 has the best camera I've ever had on a phone, and it's just cute.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    great upgrade...!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost hitting 5 years with my Note 5, it came to a time to upgrade and because I like my S pen and being able to use Microsoft Word and power point and get work done, the Note 9 has the power I need, and if u get a C to HDMI it acts as a regular laptop when u connect to monitor or tv... Awesome...!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone on the market. so many gadgets,features things too do with this phone, the camera is the best every day I learn new tricks with this phone and it keeps coming thanks best buy and loyalty program for letting me trade in my fast note 8 for the faster note 9 only having to pay $559.00 for the note 9 cash!

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Best Phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is clear and responsive. Everything lived up to the hype of all the new features. Stylus works and does a cool feature that only the stylus works on the feature bubble (if that makes any sense) Basically they made this phone really hard to accidentally turn on or bump into things. Very well built.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fantastic phone albeit a high price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my wife who has been a Galaxy Note fan and upgraded from the Note 4. The phone feels well put together, a step up from what I expect from Samsung in terms of look and feel quality though not up there with the iphones yet. The camera works great, love the 'Live' setting while clicking photographs and the fact you can zoom out of a shot later while reviewing photographs. I would rate this phone at the top of the Android pyramid and have cut one star because I feel Samsung could have priced better given their phone's build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I still own the note 9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for over a year and it hasn't given me any issues at all. The memory is sufficient since I'm always downloading apps and taking pictures when I go on vacation. Camera takes clear pictures and videos. I can see this phone lasting for more years!

    I would recommend this to a friend