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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,942 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent battery and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is my First phone in Samsung Note family.So far I am loving this phone.I am not big game fan on phone but my So play fortnite and I don't need to worry about charging. one full day battery with reasonable amount of game and music.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about two weeks now. Upgraded from Note8. Took advantage of the Trade in they had. No regrets. Not much different from Note8 but definitely feels a little snappier. Maybe the new processor makes the difference. Also the new stylus functionality is a bonus. Best phone on the market I would say

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent device that you cannot go wrong with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product that you cannot go wrong with. The ability to take pics remotely using the bluetooth enabled stylus is an amazing addition. The screen resolution is absolutely fantastic and the battery life is sufficient to get through a day's usage even for most of the heavy users.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going back to Android was a little different at first but once I got the hang of the menus and options it was smooth sailing from there. This meets my needs for work and perso emails. The camera takes great pictures. Videos and games is excellent. In fact, my wife is thinking of getting this phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a SAMSUNG Galaxy S5 for ever. Didn't want to get another phone because I loved it. But it was time to upgrade. I research for a phone with same features but better and I found the Note 9. I LOVE IT. Very easy to use and I don't miss my old phone. I also got a set of headphones. What a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent camera! Lots of features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an excellent camera! You can print from your phone! The battery life is amazing! I don't have to charge my phone all day! It stays cool when you charge it, too! It's a great phone! Just make sure you turn on the touch sensitivity if you have a screen projector (highly recommended).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone. Fast with superb graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. So far no issues. Exceptional battery life. Fast and has superb graphics. The only down is the curved display - Not a fan. Would give it 4.5 stars with the 1/2 star ding for the curved display, otherwise, quite satisfied. I purchased the 128GB model and added a 256GB EDO NAND Flash.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Note 9 is a fantastic phone! Functions are great and the revised pen/stylus and features really add some nice touches. The camera and super slow motion is really cool. I will say that at this point I think that I would not want one much bigger but this size is still really workable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone is great. The battery life is fantastic. I have been on for over 12 hours watching videos, doing email, playing games and making phone calls without having to recharge it. I would have needed to recharge my old phone 1 to 3 times. The graphics are sharp. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Love, Love, Love my Samsung - Galaxy Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a Samsung fan so I am thrilled to switch from lg back to a Galaxy! So many fantastic and fun features with the Note9! The large screen size is great and I am horrible at selfies now I can just click the pen and voila! So many other features I have yet to discover!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything and in my opinion is one of the best phones on the market. Checks all the key metrics of a smart phone, great battery life, best in the market screen, blazing performance and impeccable camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    awsome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from Samsung J3, love this phone, big screen which is nice for us folks with bad eye sight. easy to use txt messenger, large font. camera is fantastic, taking pictures of our cats was not possible with old phone. haven't learned all the functions, but is really nice phone

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the ideal phone really. My only complaint is bixby and bixby button. You can disable the bixby home page by long pressing the home screen, go left, tap the slider in the top right. You can't disable the bixby button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. I love using the pen because I have big and clumsy fingers, the pen allows me to be precise. The screen resolution is excellent, but the real big reason I like the phone, is battery life. Omg, I can go two days without charging it, and that says a lot...!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Galaxy Note Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best galaxy note that Samsung has ever made. It’s stylish and lightweight. Easy to carry and the camera quality is just so amazing. My wife loves it and I am definitely getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Pixel 2XL which I loved but not much changed on Pixel 3 so I decided to try iPhone and it was a bad idea so I went back to android and settled on this beast is feels slim and nice in the hand with alot of power and screen space and the spen is a awesome tool

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Amazing phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my Galaxy S8+ was a great phone and it is but the Note 9 has so many additional functions I wasn't even aware of existed. I love the S pen for signing documents where b4 my clients used their fingers. Just a tad more professional. I'm truly enjoying this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I know a good phone when I see one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Note 9 is not your average phone. While it doesn't have the quality of the camera that Google Pixel 3 have. It have all the features I need for a phone like external storage and headphone jack. Even it's battery life is excellent. Overall I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Cant go wrong with a note

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the note phones, even the ones that go bang! I barely ever use the pen, but it has made my life so much easier the few times I do. Recently upgraded to the 20 Ultra and got cash than I paid for the phone! now thats a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Note 9 has worked as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Note 8 because of the double amount of the trade in value promotion by Samsung. There is more standard memory and the camera has been an upgrade. I thought long and hard about switching to Iphone 10s max but decided to stay with Samsung. I am not sorry.

    I would recommend this to a friend