Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,942 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone has a lot of futuristic function.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Note 9: Great phone has a lot of function. The camera is awesome. The security function like the fingerprint and face match and a lot of other things. I am still trying to figure out all the function this phone has.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is great, its beautiful, and the battery is crazy good. I was apple guy until the release of the note 8 this phones are much more productive to me, there is so much more you can do with this unit compare with an Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Stylus

    Rated 4 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and perfect size, love the stylus and extras that it does. Camera is very good also.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    One awesome phone.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phones I have ever used. The display is absolutely amazing! Great colors and sharp images. It has stereo speakers for great sound, and has a built in Bluetooth stylus great for multi-tasking.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Perfect comming from S8+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded up from the S8+ and this is exactly what I was looking for. Slightly bigger screen, much faster processor, longer battery and better camera software. Overall very happy with the purchase. Oh and I can't forget the S pen!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new phone. I love the big screen so I can see my Grandchildren while talking to them. The camera is great, the picture quality is fantastic and the screen is amazing. So happy I upgraded from a Note 4 to Note 9.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not for a newby

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phones size and picture quality, if I had not owned Samsung’s before, I would be lost, still learning capabilities. The size is larger, but I’m good with that. Battery life is great, but could be because it’s new.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Great camera and the features are neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cellphone came this time with a great camera that has great features (slowmo, rewind videos, focus, etc) the option to take a picture with the pencil its neat since you can stand your cellphone and take great selfies

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Exra storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always like Galaxy phone after my love for Nokia. Note 9 has everything better and I just love it especially the extra storage comes with it. The pen is another fun gadget for my son to play around with the Note 9.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Phablet at its best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, excellent user experience, love the single handed feature for such large phablets - especially while driving, I can easily switch to single handed.. Love the smart features on S Pen. Sometimes the app

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very pleased with this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome phone. Much better than the Galaxy Note 5! I can put an memory card in now. The camera is great! the built-in flashlight is very useful. I needed something powerful for my job. Glad I got this one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone I have ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned all the iPhones since iPhone 6 (including iPhone X) but nothing beats note9. Super fast , longer battery life,awesome display and most importantly doesnt get hot while charging or memory intensive games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera quality, it takes great pictures. The battery lasts the whole day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DIdnt think I would enjoy this more than my S9+ since the specs are more or less the same, but as with every Note I have had since Note 2...It just seems to run better. Camera hardware may be the same, but side by side photos with s9+ and the Note 9 kills it on every picture. No more overexposing pics. I love the added internal storage. There is NO need to get the 512gb/8gb ram model unless you really feel the need to keep your life in your phone. 128gb with a 256gb sd card is more than enough, and the 6gb ram vs 8gb makes no difference. If anything I would think the 8gb would consume more battery. On the battery life, it is slightly better than my s9+ was, not a HUGE improvement, but definitely an improvement none the less. All around great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Another great piece of tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic condition for being "open box." My wife really enjoys the quality of the screen and the camera. We usually only upgrade every two years, and she says this is leaps above what she had before in the One+.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect flagship smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i gave it a try this Note 9 unlocked and I was surprised for its features compared to my Note 4. Except that the battery is not removable it's 4000mA will last for a day. No complain and the screen is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new note 9 it does everything that I could ever imagine anything to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone a lot. I went away from Samsung phones a while back because the overlay was bloated and laggy. It has gotten a lot better the last few years. I haven't had lag at all. The main reason I chose this phone over others was because there was no notch. I can deal with no headphone Jack or wireless charging but the notches annoy me but it is a huge plus it has wireless charging and a headphone Jack. Also with the pixel 2xl, the whole year I've had it, I was never able to use it with android auto as it wouldn't recognize the phone. Which for being a Google phone with Google software, it should have never been a problem. But with this phone I haven't had any issues with it and android auto. I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    S pen, Speed

    Rated 4 out of 5 stars

    great phone & OS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great it is the fastest operating system phone currently present and plus has a S.pen

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Beyond Belief

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned LG, ZTE, Apple etc but this Samsung phone just beats them hands down. The stylus is awesome(take selfies from a distance) just to many things to list but definitely get one and enjoy the experience.

    I would recommend this to a friend