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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,942 reviews
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, I hate being force to leave a review. So it's a good phone about like the rest with its share of stupid problems. You would think a $1000. Phone would not have any but they do.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    love the note phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite cell phone by far. I have owned the note 3, 5, and 9 now. I love everything about this phone! the S pen is an added feature that comes in handy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung's best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Note 8 and upgraded to the 9 and am blown away by the battery life. Lots of great features. I bought the lavender phone because I was not a fan of that horrid yellow stylus

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Grrrrreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one fast powerful phone, only issue, S pen stopped working remote function. Samsung support could not find the problem and is sending a new one. Hope it solves problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, last a day and a half Great screen, bright, large size Awesome photos Pen is great, especially if you have cold hands that the screen has a tough time sensing

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Best Android Phone for Productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down my best recommendation for those who have to stay organized for their job or lifestyle. The stylus is actually very useful and the huge battery is icing on the cake!

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 is smooth, fast, good screen size, lots of space. Camera is not that great. I just like it more because it has pen that works just fine. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Samsung note phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone that seems to have it all. Great screen, snappy processor and battery charge lasts for the entire day. Haven't used my laptop or tablet since I purchased this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, Samsung came a long way. Camera great, wish the screen was a little bit bigger and they had the EXACT size screen protector I like my WHOLE screen covered. !!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister omg the camera is awesome I was a Samsung user still a great fan will always be they innovate like no other they are really giving you your monies worth

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone In General

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see that not enough people know about how good Samsung did with this phone from the camera to the speed or the shape and how it's more slim and lighter then the iPhone xs max

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about my new Samsung Note 9 Phone. From size, to using the pen, the awesome camera, and so much more, everything you come to love and even expect from Samsung!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The price I didn't like but i bought it on black Friday.! I wish Samsung had better themes and keyboards for the phone. Other then that it's a thumbs up!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9,it is the best phone I had so far. The pictures are much clearer, all of the functions on the phone are awesome. And with the watch I never miss a call or tx.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    The best cel ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my S9 Note. The camera is amazing, the performance is incredible, the battery is ok (from 6am to 9pm) but the SPen is really what makes the difference in my case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Wow, Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone, camera hands down. I had the first generation note5. There is no compromise in quality and performance. The price is high but it is totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I purchased it for someone else but I tested it out and everything is a dream. The camera takes great pictures also. I believe better than my s10.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this phone and I think it is an amazing smartphone so worth it! Specially the duration for the battery for someone like me that uses it a lot for work all the time

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Best phone in Note series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone in Note series with awesome battery capacity and super cool screen. The notable highlights are the S Pen and AI camera. Nice phone and happy to be proud owner.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    At last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to find a phone that can do everything. Finally only thing I don't like is the price but to me being unlocked and carrier free is worth it especially on this

    I would recommend this to a friend