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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,942 reviews
  • Rated 4 out of 5 stars

    so far so good from this former iphone loyalist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few things about me that are important when reading my reveiw... I have been an iPhone loyalst for about a decade. The one exception was with the note 7 (or maybe it was 8) that I tried to switch to right around the time they started catching on fire. Needless to say that one was returned. I like this phone I wanted a larger screen since this is used for navigation the larger screen real estate comes in very handy. That left this and the iPhone X. I read boatloads of reviews and what it came down to was price. On paper these were so close and this was $300 cheaper so I got it. I have been pleased with it and I like the idea of android better than being locked into the IOS system. I have noted numerous things that this phone does that the iPhone can't (actually won't because of IOS). The negatives, I don't like the fact that the screen curves around the device, I would prefer it to be flat. Also, I guess it is nice to have the pen but I don't use it much, maybe that will change as I figure out more of what it can do but until this it seems like a gimmick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't get to a computer, buy this.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cell phone, I'm always looking at the Note series because it's just like a laptop when I'm on the road. Not only that, but Samsung has a program built inside that is called "Samsung Dex" this software activates when you plug your phone into your laptop and then turns it into another Laptop. Great way to transfer files and read/write to and from your cell phone. I would only recommend this for someone who is doing business and cannot always get to a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPEED... FAST... CHARGING....FAST... CAMERA....EXCELLENT.... BATTERY LIFE...EXCELLENT... PEN... VERY USEFUL... WATER AND SHOCK RESISTANT.... UBER SATISFIED.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    An excellent cell phone/camera from Sam song

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent cell phone/camera from Sam song. I was looking for an upgrade from my old cell phone and this was the ideal option available for me and my family

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I never have problems with how the system runs. Of course, the price is a bit high but i would definitely recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Note 9! I thought it would be too big but it's not! Memory is great. And the best part.......it really does have an all day battery!

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Best Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from using an iphone to a one plus 3 and now this one. I love all the features with the s pen and more. It helps me when im at work. AMAZING phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone IMHO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much has changed, but that's a good thing. Battery life is definitely improved. I like the look and feel. I will buy Note 10 when it comes out next year

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Missed My Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a note 3, after I broke it my boyfriend gifted me an iPhone when I saw the note 9 come I fell in love and knew that I needed to go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone that has a large storage capacity and is easy to operate. I've had no issues whatsoever! I highly recommend this phone!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your personal recommendation says it all, MsMerce! Thank you for being the best part about Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Making “The Note” Great Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always carry two phones, the iPhone and a Note. I like them both and can appreciate what each offers. The Note 9 easily is the best phone available right now. Highlights of the phone include the best display on any phone, good sound, top processor and ram. In additional, this phone has an S-pen, expandable memory and a headphone jack. Trade in options make this a good buy too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for close to 2 years, and it's still going strong. Battery life seems to be shorter, but still great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids always used my iPhone to watch youtube and run my battery down, with this phone i don't have to worry about it at all. Battery lasts all day

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family! I'm so glad to hear that the Note9 is such a great fit for you and your family!! ^Lo Samsung

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung phones are the best great product the camera takes excellent clear pictures I am very happy with my choice and would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great unlocked phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy note 9 is a great fast phone. I have had this phone for over a year now and no issues. Works great. Its the 4th one in my family.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone I've had to date.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone for all my business dealings and have had no problems with the camera or the voice apps. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great build and camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to choose between the Note 9 and iPhone XS. I' glad I picked the Note 9. It has a great design, good battery life and awesome build quality.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Bery good cell phone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful machine with a great battery and camera, it has an S-pen that makes the phone look interesting which has options for the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased (2) of these phones (unlocked) for my wife and I. I'm not a "technofile" but I can tell you I have been a Samsung Note fan for some time previously owning the Note 4 and Note 5. These phones originally retailed for $999. When I saw that BestBuy was offering these phones for $699 unlocked I jumped at the deal! Great big 4000mah battery, 6.4 in. screen, super fast processor, huge internal (expandable memory), waterproof, great camera...this phone has it all! One of the best Android phones on the market today!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen, great cameras. Superfast !! Memory card slot, headphone Jack. !! Love it....my carrier not so much, lucky its unlocked....

    I would recommend this to a friend