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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,942 reviews
  • Rated 5 out of 5 stars

    Truly a smart phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my first one stolen! sad, i love the note phones. definitely a superior product and product experience than most smart phones on the market. i love the functionality of the stylus and the tips and tricks you can find for how to use it online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had apple phones for last 10 years and loved them.but after the iPhone 6s plus came out every iPhone after that was the same. I tried the note 9 out at the store and realized I have been in cell phone prison....lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE PRODUCT IS A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is as to be expected of Galaxy Notes and is quite powerful. I appreciate the sleek design, though there is a slip hazard if you're sweaty handed- like myself- or happen to be nervous. Dropped my original immediately after purchase due to this and had to get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a really good experience buying this phone at Best Buy. The guys that were helping us where I had more knowledgeable than the Verizon employees. The product itself is solid. For someone who wants the largest screen on the market, this is definitely the best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband at the same time that I bought one for myself. Very expensive day, but worth it! We live on our phones, and these are fantastic for photography, email, streaming, internet, and basic functions. Amazing display, too, and fits easily into back pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy note 9 is the best smartphone on the market right now. Great battery life big screen and it will last all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone as usual thanks Samsung all the features of the Galaxy s9+ but on steroids

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Hcristobal89, thank you for taking time out of your day to leave us this positive feedback. We appreciate you being part of the Samsung family. ^Michelle Samsung

  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my past phones have been Android. I like Androids. My wife likes iPhones. This is by far the best phone/computer I have ever owned. It will suit me for years as is and if I ever change then it will be for the next generation of the same product. Even my wife is envious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time iPhone user and I decided to switch from the iPhone XS max to the Galaxy Note 9. This phone has so many more features and specs for a much cheaper pricetag. I'm still learning new things I can do with this phone every day. Overall this was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE SO FAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best of the Android phones and is completely customizable from the outside and inside. It competes with the IPhone XS max at all levels and offers the same experience but with the Android system. I highly recommend this phone as an alternative to an IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from note 5 for wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on T-Mobile so unlocked was the way to go just took SIM card out of note 5 and put it in note 9 works fine .Used smart switch to transfer all app's to new phone all worked. With only zedge needed to reset phone ring settings ..Wife really loves this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting Edge Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to disclose that I purchased the Samsung - Galaxy Note9 128GB (Unlocked) as a gift and haven't used it yet. I gave it 5 stars based on my family's past experience with Samsung smart phones. If you're going to walk the Android path, Samsung is the way to go.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not Bad, note worth $1000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid phone, functions just like a Samsung should but, I don't know what makes the price so high, there isn't anything new or revolutionary about it. Probably should have just bought a Note8 and saved some money

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device , def way over priced. If your into Samsung devices this is the smoothest experience from Samsung to date

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Love my note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to figure out. Has many bells and whistles. Camera is superb. Screen lock systems offered is confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Note 9 - Best Note so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been more than a week, living upto the expectation. Fast navigation, Pen functions are smooth, camera top notch...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a computer in my hand and much more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I particularly like the health tracking app that comes preloaded. I now want to see an EKG app. I like being able to write notes right on the screen but haven't used it much yet. Oh just tried the face recognition to unlock the phone usage. That is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 4 out of 5 stars

    Definitely a Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the s-pen first note ive had came from the s7 never leaving the note.... all other phones are inferior

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, beautiful display, the pen has some really awesome features. Also takes some really great photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internal change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using Samsung Galaxy since 2010 & start using the Note model in 2013 & I'm in lOve fOr life with Every New Note model cOmes in. This model is although very Similar tO Note 8 but i like the processor high speed & mOre storage space in this mOdel the mOst...

    I would recommend this to a friend